Disability Claim Coordinator

Employer Industry: Insurance and Financial Services

• Salary up to $29.53 per hour
• Opportunity for career advancement and growth within the organization
• Comprehensive benefits package, including medical, dental, vision, and 401k
• Supportive work environment with a focus on helping clients thrive
• Generous Paid Time Off and additional leave options, including Volunteer Time Off
• Commitment to employee well-being and work-life balance

• Serve as the primary point of contact for disability claims, guiding claimants through the claims process
• Deliver exceptional customer service while managing communications with claimants, financial advisors, and providers
• Utilize critical thinking to identify and resolve issues throughout the claims lifecycle
• Maintain accurate records and documentation while adapting to changing processes
• Collaborate with team members and management to improve claims procedures and enhance the customer experience

• High school diploma required
• Minimum of 2 years experience in the insurance or financial services industry
• Excellent verbal and written communication skills with a high level of professionalism
• Strong customer service, analytical, and negotiation skills
• Proficiency in Microsoft Office Suite including Word, Outlook, and Excel

• Post-secondary education or college degree
• Experience working with clients and their families through challenging situations
• Self-starter with a proven ability to identify opportunities for continuous process improvement

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.