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Bilingual Customer Support Center Agent ; Banking

Job in Janesville, Rock County, Wisconsin, 53546, USA
Listing for: First Mid Bank & Trust
Full Time position
Listed on 2026-07-25
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 24108 - 27028 USD Yearly USD 24108.00 27028.00 YEAR
Job Description & How to Apply Below
Position: Bilingual Customer Support Center Agent I (Banking)

First Mid Bank & Trust in Janesville, WI is seeking a Customer Support Center Agent I to handle caller inquiries and account questions with accuracy and courtesy. The role emphasizes compliant processing and proactive service improvements.

Qualifications include a high school diploma and 1+ year in customer service, ideally within a financial institution. Bilingual Spanish/English is strongly preferred, with opportunities for growth and comprehensive Total Rewards.

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