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Travel‑Ready Customer Experience Lead (Bilingual
Job in
Janesville, Rock County, Wisconsin, 53546, USA
Listed on 2026-08-13
Listing for:
Jimmy Jazz
Full Time
position Listed on 2026-08-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
BostonFAM in Janesville, WI, is seeking a Customer Experience Manager to lead the in-store and phone-based service team, optimizing interactions and ensuring customer satisfaction. You will resolve inquiries, manage the day-to-day department operations, and collaborate with sales to deliver a consistent guest experience.
The role requires travel between Janesville and Rockford stores (50%), a base pay of $21.00 per hour, and a schedule that includes retail hours, weekends, and holidays.
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