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Member Experience Specialist - Call Center

Job in Janesville, Rock County, Wisconsin, 53546, USA
Listing for: Valley Communities Credit Union
Full Time position
Listed on 2026-09-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 32000 - 46000 USD Yearly USD 32000.00 46000.00 YEAR
Job Description & How to Apply Below
Position: Member Experience Specialist I - Call Center

Valley Communities Credit Union in Wisconsin is seeking a friendly Member Experience Representative I to ensure a positive member experience across multiple channels.

You will assist members with services, advise on products to meet financial goals, and support operations by handling backend tasks and updating records. With 2–5 years in credit union or banking settings and call center experience preferred, you will build relationships with members and staff while delivering efficient service.

For the Member Experience Specialist I
- Call Center position at Valley Communities Credit Union, we are reviewing applications now.

Learn more about the Member Experience Specialist I
- Call Center role in the description above.

We appreciate your interest in this position.

Join Valley Communities Credit Union and contribute to our ongoing work.

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