DME Customer Care Specialist – Insurance & Referrals
Listed on 2026-10-06
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Customer Service/HelpDesk
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Healthcare
Mercyhealth Mall Clinic in Janesville, WI is seeking a Customer Service Representative for Durable Medical Equipment. This full-time role handles patient and referral communications, insurance checks, and orders intake using Epic and fax workflows.
Responsibilities include reviewing clinic notes and demographics, processing prior authorizations, and ensuring accurate data entry for billing and delivery. Strong English communication is required and knowledge of Mercy Assisted Care processes is a
The following opening is for a DME Customer Care Specialist – Insurance & Referrals with Mercyhealth.
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This posting is for the DME Customer Care Specialist – Insurance & Referrals role at Mercyhealth, based in Janesville, WI, United States.
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