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Auto Service Advisor — CSI-Driven Customer Experience

Job in Janesville, Rock County, Wisconsin, 53546, USA
Listing for: Boucher Group
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 42000 - 65000 USD Yearly USD 42000.00 65000.00 YEAR
Job Description & How to Apply Below

The Boucher Dealerships of Janesville in Wisconsin is seeking a Service Advisor to join our team. You will listen to customer descriptions, diagnose automotive problems, and coordinate needed repairs with technicians, providing a high level of service.

Responsibilities include preparing repair orders, describing findings and necessary work, obtaining approvals, and entering data into our service database. Ford & CDK experience is preferred, with a strong emphasis on CSI and customer care.

This role, Auto Service Advisor — CSI-Driven Customer Experience at Boucher Group, could be your next career step.

We are looking to fill the Auto Service Advisor — CSI-Driven Customer Experience position at Boucher Group in Janesville, WI, United States.

The Auto Service Advisor — CSI-Driven Customer Experience role at Boucher Group is now open for applications in Janesville, WI, United States.

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