Service Technician

ABB is seeking a QCS Senior Resident Service Technician to support our Quality Control Systems (QCS) at a customer site in Wisconsin. This is a hands-on, technically challenging role for an experienced professional who enjoys problem-solving, independent work, and close partnership with plant operations teams.

As a Senior Resident Technician, you will be the primary on-site support for ABB’s Quality Control System, responsible for:

• Performing preventive and corrective maintenance on ABB hardware and software
• Troubleshooting electrical, mechanical, and computer/HMI system issues
• Maintaining sensors, frames, and overall system performance
• Responding to customer questions and resolving service issues in real time
• Providing 24/7 on-call support as part of a team rotation
• Documenting all maintenance and service activities accurately
• Supporting upgrades, new installations, and system enhancements
• Collaborating with other ABB teams and third-party vendors
• Working safely and in compliance with all HSE policies

• Associate degree plus 10 years of electrical/electronics, instrumentation, or process control experience OR
• High school diploma/GED plus 12 years of related experience
• Strong mechanical and electrical aptitude with knowledge of electrical safety
  
  Ability to read and troubleshoot using electrical drawings
• Experience diagnosing systems up to 240 VAC / 870 VDC
• Comfort working with basic hand tools
• Familiarity with the paper-making process and process control (preferred)
• Exposure to DCS programming/troubleshooting is a plus
• Willingness to travel up to 15% for training and site support

This is a great opportunity for a seasoned technician who wants stability, technical depth, and meaningful impact at a customer site while being part of ABB’s global service organization.