Parts Specialist - La Crosse, WI

Are you mechanically minded, enjoy helping customers, and thrive in a fast-paced environment? Johnson Tractor is looking for a Parts Specialist to join our team. If you have a knack for solving problems, enjoy working with agricultural equipment, and take pride in delivering outstanding customer service, we'd love to meet you.

Help customers in-store and over the phone identify parts based on descriptions of issues

Suggest alternative solutions when parts aren’t available

Recommend related products and preventative service parts

Educate customers on the features and benefits of products offered by the dealership

Use manufacturer software to locate parts, stock numbers, and pricing

Accurately fill customer orders and receive incoming shipments

Stock, organize, and label inventory

Assist with inventory counts and maintaining accurate stock levels

Process customer purchases and prepare accurate sales receipts

Handle returns and inspect parts for defects

Maintain accurate records of transactions and orders

Pick up and deliver parts as needed

Ongoing Training & Knowledge:

Stay up-to-date on parts and systems through bulletins, catalogs, and training opportunities

2+ years of experience in parts sales, inventory management, or a related role preferred

Excellent customer service and communication skills

Mechanical aptitude; agricultural equipment experience is preferred

Comfortable using computers and manufacturer software

Strong attention to detail and organizational skills

Ability to multitask in a fast-paced environment

Valid driver's license

Active role requiring standing, walking, bending, and lifting parts up to 50 pounds

Work both indoors and outdoors depending on daily responsibilities

Frequent use of computers, dealership software systems, and standard office equipment, including multi-line phone systems and other communication tools.

Occasional travel for parts deliveries or training

Additional hours are expected during peak planting and harvest seasons to support customer needs.

This includes participation in an on-call schedule, which may require evening, weekend, and holiday availability. On-call rotations will be coordinated with the Parts Manager and Store Manager.

Job Type: Full-time

Benefits Include:

Health Insurance – Coverage begins the 1st of the month after hire

First Dollar Benefits – $3,000 employee / $6,000 with dependents for medical expenses before deductible

CARE Center Support – Confidential advocate for help with claims, billing, and benefit questions

Flexible Spending Account (FSA) – Pre-tax contributions with annual rollover

Dental & Vision Insurance – Coverage for preventive care, glasses, contacts, and more

Life and AD&D Insurance – Company-paid coverage with optional voluntary plans

Short-Term Disability – Weekly wage protection during recovery from illness or injury

401(k) with Company Match – Plan to help you save for retirement

Paid Time Off and Holidays – Accrual begins on day one

Annual Safety Boot Reimbursement – Available for eligible roles

Ongoing Training Opportunities – Including OEM certifications and off-site learning