Strategic Education Tech Success Consultant
Job in
Janesville, Rock County, Wisconsin, 53545, USA
Listed on 2026-08-20
Listing for:
Cengage Group
Full Time
position Listed on 2026-08-20
Job specializations:
-
IT/Tech
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Cengage is seeking a Customer Success Consultant to partner with customers across the United States, driving adoption of Cengage technology and long-term value. You will empower learners by aligning with their goals, using data insights to boost product usage and retention.
The role emphasizes proactive training, health checks, and advocating for customers through issue resolution, with travel up to 20-30% as needed.
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