Nurse Manager; RN MUSC Florence Inpatient Surgical Acute Care Unit

Job Overview

The Nurse Manager will lead the Inpatient Surgical Acute Care Unit, ensuring high-quality, safe nursing care through staffing management, workflow standardization, and monitoring of patient experience and clinical quality indicators.

• Day-to-day unit operations
  • Ensure reliable unit operations across shifts through clear workflow expectations, rounding, and problem resolution.
  • Maintain standards for safe care delivery, communication, and escalation.
  • Coordinate unit readiness for patient flow needs and priorities in collaboration with department leadership.
• Staffing and scheduling effectiveness
  • Oversee daily staffing management to support safe staffing and continuity of care.
  • Monitor scheduling coverage, adjust staffing as needed, and maintain adequate skill‑mix coverage.
  • Support recruitment, onboarding, and credentialing processes in partnership with HR and Nursing Leadership.
• Employee engagement and unit culture
  • Build a culture of accountability, respect, and teamwork.
  • Support performance improvement plans and coaching in collaboration with leadership.
  • Reinforce professional standards, policies, and "right‑now" behaviors through consistent communication.
  • Encourage engagement through recognition, empowerment practices, and transparent feedback.
• Patient experience
  • Monitor patient experience trends and align unit‑level actions with established goals.
  • Reinforce communication standards with patients/families and interdisciplinary teams.
  • Support service recovery processes to address concerns promptly.
• Clinical quality indicators and safety
  • Monitor daily/weekly clinical quality indicators, including safety events, falls, infection prevention, documentation timeliness, and other priorities.
  • Lead day‑to‑day huddles and trend reviews to support early intervention.
  • Ensure adherence to clinical protocols, escalation pathways, and corrective actions.
• Compliance, documentation, and readiness
  • Ensure unit compliance with nursing policies, clinical standards, regulatory requirements, and audit expectations.
  • Support survey readiness activities by maintaining documentation integrity and readiness efforts.
  • Verify competencies are current and training completion is verified for unit staff.
• Communication and collaboration
  • Provide timely updates to the Director on performance, risks, staffing needs, and progress.
  • Collaborate with interdisciplinary partners to remove barriers to safe, timely care.
  • Maintain consistent communication during shift changes and leadership rounds.

• BSN completed within 5 years of starting the role required; master’s degree in nursing or healthcare administration (or related field) preferred.
• Prior clinical manager experience or equivalent unit leadership experience in an acute care hospital.
• Demonstrated understanding of acute care nursing operations, safety practices, and quality improvement.
• Strong leadership and coaching skills with ability to hold staff accountable while maintaining engagement.
• Ability to manage staffing, workflow, and daily operational priorities with integrity and consistency.
• Ability to analyze unit performance data and drive action.
• Strong communication skills and ability to collaborate across disciplines.
• Sound judgment and escalation decision-making to protect patient safety.

• Licensed to practice as a professional nurse in South Carolina or Compact Licensure Agreement.
• Board certification in the relevant specialty area required within 1 year of starting the role (as applicable).
• AHA BLS Certification.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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