Certified Nursing Assistant, Surgical Peds Unit

Overview

As a Clinical Certified Nursing Assistant, you’ll play a vital role on the front lines of patient care, providing hands‑on support that directly impacts comfort, safety, and recovery. This is an opportunity to make a meaningful difference every day while working alongside a skilled clinical team in a fast‑paced healthcare environment.

Schedule:

12 hours per week, shift: days.

• Oversee the new CNA and pool CNA team, serving as a mentor to new hires and a resource to all CNA staff.
• Observe and monitor CNA patient assignments, providing input to Charge Nurse regarding assignments.
• Oversee CNA orientation under the direction of the department educator, completing an orientation and competency check on new hire CNAs upon the completion of the orientation period.
• Educate all newly hired CNA staff regarding departmental procedures, safety and health issues, and other information.
• Coach for improvement and educate staff for results.
• Ensure quality of services of CNA to patient and family, while working with support services to ensure quality of services on the unit (e.g., admissions, activities).
• Bring concerns and new ideas forward to the unit manager to improve care, reporting staff behavioral concerns to management immediately.
• Provide constructive feedback and input to CNA staff during their 90‑day and annual evaluations.
• Complete documentation as appropriate for any care provided (food consumption, bowel movements, movement, and other documentation as assigned).
• Identify and follow through with patients who have special needs or requests.
• Attend meetings for patient satisfaction (new products, processes, ideas, etc.).
• Serve as liaison to nursing management and the new CNA partner.
• Assist nursing and support service leadership in identifying process improvement opportunities as directed by leadership.
• Process patient charges and order supplies as needed.
• Process order requests in an accurate and timely manner.
• Answer the telephone and call lights appropriately, providing information or relaying messages to patients and staff.
• Participate in department or unit performance improvement activities.
• Serve as a role model in Critical Moments of Service standards.
• Complete occurrence reports for any qualifying events.
• Maintain current bulletin boards, postings, notifications.
• Work as a CNA as staffing requires, performing special projects and other duties as assigned.

Completion of a CNA program. CNA requirements met. Previous healthcare CNA experience required minimum of 1 year CNA or other healthcare experience.

• Current CNA certificate in applicable state.
• Approved CPR or BLS certification within 90 days.

• Problem solving – identifies and resolves problems in a timely manner; gathers information and reports as appropriate; works well in group problem‑solving situations; remains calm when dealing with emotional topics.
• Technical skills – assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others; consistently performs essential duties and responsibilities.
• Interpersonal skills – focuses on resolving conflict, not blaming; maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others’ ideas and tries new things.
• Motivation – sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; self‑directed in daily work routine, remaining productive during work hours.
• Professionalism – approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration; accepts responsibility for own actions; follows through on commitments.
• Safety and security – observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly; utilizes appropriate equipment for partner/patient safety, such as lifts and gait belts.
• Adaptability – adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation;…