Shipping and Receiving Specialist

Shipping and Receiving Specialist – Phelps Pet Products

Join to apply for the Shipping and Receiving Specialist role at Phelps Pet Products
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Phelps Pet Products is a highly regarded branded and contract manufacturer of specialty meat-based pet treats. Founded over 55 years ago, we have earned a well-deserved reputation as a trusted and innovative partner to some of the best-known and best-loved brands in the market! We provide industry‑leading full‑service capabilities, organic certification, category knowledge, and end‑to‑end delivery to customers throughout North America and around the world from our facilities in Rockford, Illinois.

Accurately prepare the final inspected product for shipment in accordance with the customer’s labeling and shipping requirements as well as receiving and unloading incoming freight. Track and update shipping orders and data as needed. The Shipping & Receiving Lead is also responsible for ensuring that all documentation is correct and accurate, FIFO is followed, and general housekeeping of the finished goods warehouse area.

The warehouse lead guides team members to ensure these tasks are completed correctly.

• Communicate with Customer Service department on the shipping schedule for the week, prioritizing loads based on ship dates and travel time.
• Communicate with Planner on shortages of FG’s needed to complete order fulfillment.
• Prepare picklist to allow the shipping & receiving material handler to pick and stage upcoming orders.
• Work with Consolidation group to schedule shipments.
• Communicate with customers to schedule shipping appointments if they schedule their shipments.
• Utilize shipping programs to monitor the incoming and outgoing loads.
• Monitor shipping supplies and notify appropriate resource when a reorder is necessary.
• Print all necessary labels and documentation (BOL, Placards).
• Print online orders and shipping labels.
• Update the online order status of shipped product.
• Verify items shipped (tickets to BOL).
• Help resolve discrepancies when they arise on outbound shipments and establish corrective actions.
• Manage staff within the department—assigning tasks and maintaining productivity level.
• Support efforts to maintain a level of cleanliness and organization within the shipping and receiving department.
• Help establish new processes for onboarded customers, documenting those processes.
• Work with the inventory specialist to maintain an accurate FG inventory.
• Monitor FG area for damaged units.
• Maintain a flexible plan‑ogram of FG racking allowing FIFO to be followed while completing order fulfillment.
• Support projects related to the department’s SQF goals.
• Audit receiving paperwork and logbooks.
• Audit the use of allergen stickers on incoming loads.
• Verify correctness of the packing list and receive line items against the PO in Macola.
• Support a team environment utilizing all resources to allow the company to reach its overall goals.
• Maintain level of appropriate pallets.
• Provide training and feedback to staff.
• Serve as backup of Warehouse Lead.

• High School Diploma or GED equivalent; or one to two years related experience and/or training; or equivalent combination of education and experience.

• Forklift

• Detail‑oriented.
• Patience
• Knowledge of Product
• Good communication skills
• Attentiveness
• Documentation skills

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

• Monday to Friday

Work Location:

In person