Medical Front Office Receptionist

Key Responsibilities Greet and check in patients with professionalism, warmth, and efficiency

Register new patients and update existing records with exceptional accuracy

Manage high-volume appointment scheduling and patient flow Verify insurance eligibility, interpret benefits, and collect co-pays, deductibles, and balances

Process referrals, medical records requests, and prior authorizations as needed

Answer and direct phone calls using proper medical telephone etiquette

Maintain an organized, HIPAA-compliant front office environment

Collaborate closely with clinical staff to ensure smooth clinic operations

Assist with billing support and documentation as required

Manage office supply inventory and assist with product tracking

Perform additional administrative duties as assigned

Required Qualifications Minimum 1 year of recent experience in a medical office setting REQUIRED High school diploma or equivalent

Ability to type 50+ WPMStrong working knowledge of medical insurance, billing processes, referrals, and authorizations

Prior experience using Microsoft Office Suite is highly preferred

Prior experience using RXNT EMR preferred.

Proven ability to multitask in a high-volume, fast-paced clinical environment

Exceptional attention to detail and strong organizational skills

Professional appearance, demeanor, and excellent communication skills

Reliable, punctual, and team-oriented with a positive, solution-focused mindset
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