Store Sales Manager

Job Details

• Lead Mattress Firm's vision, company initiatives, and achieve sales performance goals by holding associates accountable for execution of in‑store merchandising across multiple store units.
• Lead selling programs and drive related KPI results across several store units while supporting the omni‑channel experience.
• Ensure teams always put the customer at the center and create a compelling, engaging environment for store team members.
• Coach associates, develop their skills and performance, and foster a collaborative, motivated team dedicated to achieving success.

• Conduct one‑on‑one meetings to understand team motivations and aspirations.
• Develop a comprehensive team bio book that evolves with new insights and knowledge.
• Hold 30‑60‑90‑day check‑ins with new team members to discuss progress and opportunities.

• Conduct workforce management activities (store staffing schedule, reconciling punches, etc.) with operations team support and tools.
• Ensure company policies, appearance and functionality standards, and state regulations are followed.
• Maintain professional communication and represent company brand in all internal and external interactions.
• Follow company procedures for product transfers to ensure proper inventory documentation.
• Plan strategically and analyze company‑provided reporting to determine appropriate staffing levels for store locations.
• Partner with leadership to make staffing level changes.

• Provide technical and product knowledge information to associates and customers.
• Serve as subject‑matter expert.
• Analyze company‑provided reporting and identify skill gaps to address through coaching.

• Achieve or exceed individual store financial targets through effective execution and customer service at the store level.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Partner with marketing to plan, implement, and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales.
• Ensure timely opening and closing procedures.
• Manage stock inventory levels for assigned store.
• Review merchandise flow for assigned store, ensuring accurate stock.
• Follow all company procedures on cash handling including acceptance of payment and deposit processes.
• Adhere to all sales processing policies to ensure proper creation and execution of customer invoicing.
• Ability to stand or sit for 8+ hours at a time.
• Execute company initiatives and any other activities requested by the supervisor.
• Maintain awareness of competition, advertisements, and services offered; develop strategies to counter.
• Conduct store‑level inventory process and research any discrepancies; partner with leadership and corporate partners as needed.
• Lift, push, or pull 50+ pounds.

• Excellent career growth opportunities through on‑job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription, and vision plans.
• Get paid on‑demand.
• Base pay or uncapped commission.
• Employee discounts on mattress firm sleep products and accessories.

Competitive pay range of $65,000‑$80,000 per year depending on qualifications and experience. For eligible leadership and individual‑contributor roles, additional bonus opportunities may be available and awarded at the discretion of the company.

Pay amount does not guarantee employment for any particular time.

Legal authorization to work in the United States without the need for sponsorship. Proof of eligibility to work in the United States is required.

Mattress Firm is an equal‑employment‑opportunity employer and is committed to maintaining a non‑discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job posting open until August 15 2026.