Employment Specialist​/Job Coach; Temporary

Job Title

Employment Specialist/Job Coach (Temporary)

Non-Bargaining Unit

Full-Time (hours per week: 40) - Monday-Friday, 7:00 AM - 4:00 PM

This is a 10-week temporary assignment; the position may end earlier based on program needs or organizational discretion.

• High School diploma or equivalent.

• Minimum of one year of experience in a rehabilitation, non-profit facility, or comparable setting in the areas of case management, service provision, working with individuals with various disabilities, job development, job placement, follow-up, and training.
• Proficiency with the Microsoft Office suite and general computer operation is required.
• Experience in marketing and public relations.
• Strong working knowledge of disability management and awareness.

• Must be authorized for coverage under agency insurance if operating an agency vehicle, have a good driving record, a valid driver’s license, and/or the required level of personal auto insurance.
• Must be able to satisfactorily complete a background check, per company requirements.
• Ability to communicate with tact and maintain confidentiality.
• Adequate ability in communicating in spoken conversation – adequate volume of speech.
• Adequate ability in writing/reading/mathematics.
• Ability to effectively build and maintain positive working relationships with management and peers.
• Strong organizational, project planning, and management experience with proven analytical and multi-tasking skills.
• Superior listening, verbal, and written communication skills.
• Proficiency in general reporting and basic case file management.

Team lead and/or Director of Vocational Services

None

The Temporary JET Site Job Coach will work directly with other Phoenix staff and high school students with disabilities participating in the Job Exploration Training (JET) program. This 10‑week position provides hands‑on guidance, support, and instruction at assigned community‑based work sites for participants. The Job Coach will assist students in learning job tasks, encouraging positive work habits, and ensuring a safe and successful training experience.

• Complete training as assigned.
• Provide information as requested for various statistical requirements.
• Maintain reporting and records as outlined by policy, referral source, and accreditation requirements.
• Have working knowledge of current contract requirements, Ability One regulations, CARF standards, social security guidelines, Phoenix mission/policies, departmental goals and objectives, and other sponsoring agency guidelines.

• Supervise students at assigned JET community job sites.
• Provide guidance and support as students learn job duties and workplace expectations.
• Offer encouragement and instruction to promote independence and task completion.
• Monitor attendance, engagement, and performance at the work site.
• Serve as a liaison between Phoenix, the community sites, and the student to maintain positive relationships.
• Address minor work site issues or concerns and report them to program leadership.
• Maintain appropriate documentation of student progress, attendance, and site observations.
• Follow established safety procedures and reinforce them with students.
• Participate in team meetings, training, or briefings as required.

• Adequate ability for conversation, telephone use, and emergency information systems.
• Ability to be independently mobile on all surfaces and in all situations.
• Ability to move safely in the work area.
• Ability to retrieve items from high and low areas.
• Ability to perceive size, discrimination, temperature, shapes, and/or textures.
• Physical stamina to work at least 8 hours per day.

• Must be able to change routine positively.
• Must be able to follow through on assignments independently.
• Must have good organizational skills.
• Must have a long attention span to listen to people, perceive real problems, and bring issues to a successful conclusion.
• Must be able…