Admissions and Academic Department Assistant

Description

Role

Summary:

The Admissions and Academic Department Assistant provides essential administrative and customer service support to both the Admissions Office and selected Academic Departments, including Science, Math,Business, Public Service, and IT. This dual-role position is designed to ensure efficient office operations, maintain front-lineservice coverage, and support faculty, students, and prospective students. The assistant will manage communications systems,facilitate academic and event coordination, and handle day-to-day administrative tasks, all while exemplifying a high standard of professionalism and service.

Approximately 70% of the position is dedicated to Admissions-related functions, with the remaining 30% providing support to academic departments.

• Front-Line Service:
  Serve as the primary front deskrepresentative, greeting visitors and handling phone/general inquiries with great customer service.
• System Management:
  Manage daily processes within the Slatecommunication system.
• Event & Logistics:
  Coordinate logistics for campus tours,admissions events, and other recruitment activities.
• Administrative Support:
  Assist with application processing anddata entry, and supervise student workers.

• Department Support:
  Provide administrative help to Science, Math,Business, Public Service, and IT.
• Faculty/Advising:
  Coordinate adjunct faculty onboarding paperwork and schedule/coordinate advising appointments and calendars.
• Instructional Materials:
  Prepare and distribute instructional materials like syllabi, exams, and handouts.
• Technology/Proctoring:
  Assist with instructional technologies(Blackboard) and proctor exams or cover classes when necessary.

• Education:
  
  High school diploma or GED.
• Technical
  
  Skills:
  
  Proficiency with Microsoft Office Suite (Word,Excel, Outlook, PowerPoint).
• Soft Skills:
  
  Strong written and verbal communication, excellent organizational and multitasking abilities, and demonstrated customer service orientation.
• Professionalism:
  Ability to handle sensitive and confidential information with discretion.

• Education/
  
  Experience:
  
  Associate's or Bachelor's degree and/or experience working in higher education.
• System Knowledge:
  Familiarity with Slate (or other CRM/admissions systems) and Blackboard (or other learning management systems).

Vincennes University (VU) is a premier learning institution widely recognized for its leadership in innovation and the delivery of successful educational experiences. VU develops people and enhances communities through accessible, high-quality academic programs,strategic partnerships, and active engagement.

Vincennes University is an accredited, equal opportunity /affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color,ethnicity, national origin, marital status, religion, sex, gender,sexual orientation, gender identity, disability, age, or veteran status. As required by Title IX of the Education Amendments of 1972

Vincennes University does not discriminate on the basis of sex,including sexual harassment, in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinatoror to the US Department of Education Office of Civil Rights.