Medication Assistance Coordinator

Join our Team

We are looking for compassionate, caring people to join our talented staff of health care professionals as we continue to grow to be the preferred, regional health care partner in our community.

We pride ourselves on retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer:

• Flexible schedules for work-life balance
• Paid time off accrues on day one for part and full time employees
• Get up to 50% of earned wages with Payactiv—access to the money you worked for, but haven't been paid yet
• Earn While You Learn—Deaconess offers tuition reimbursement for many healthcare opportunities; STEPUP program will pay your normal wages for time spent in enrolled class hours for up to 18 hours per week for approved programs.
• Educational Assistance up to $5,250.00 per calendar year while enrolled in undergraduate or graduate classes.
• Tuition.io—Deaconess offers access to a full suite of tools to help manage and educate with student loans and expenses. One on one student loan coaching via email, chat or calls.
• Outstanding Referral Programs
• Pet Insurance Available
• Medical Premium Assistance of up to 10% is available for eligible full‑time employees.
• Wellness Incentives for full & amp; part‑time employee to reduce cost of insurance premium by $33.93 (and $11.30 for a spouse, if applicable)
• Deaconess RN on Call is available for employees 24/7/365 to speak to an RN
• Automatic enrollment in a 401K plan at 3% pre‑tax contribution with an outstanding employer matching program
• Competitive pay, shift and weekend incentives, yearly opportunities for pay increases and bonuses
• Career advancement opportunities

Under the direct supervision of a Pharmacist, the Pharmacy Technician has responsibility for coordinating and performing day‑to‑day activities related to the Medication Assistance Program (MAP), a program designed to assist patients of Deaconess Health System and the community to obtain needed medications through the prescription assistance program of pharmaceutical companies and other charitable organizations. Responsibilities also include providing information and referral services to clients and Deaconess Health System regarding other available community resources.

The Medication Resource Center provides assistance to patients M‑F and supports provider offices to assist patients in medication assistance. Technology plays an important role in the distribution process within Deaconess. The department strives to provide the most up‑to‑date equipment to ensure patient and staff safety. Patient information is managed through EPIC for both inpatient and outpatient to create a complete medical record.

The Pharmacy supports a decentralized patient‑centered, integrated model.

• Serves as liaison between patients and physicians' offices regarding medication assistance programs.
• Oversees completion of enrollment forms and follows up on medication requests.
• Maintain EMR data and medication lists related to MAP.
• Ensures that approved patients are re‑enrolled as appropriate.
• Maintains accounts for MAP patients enrolled in foundations, including billing foundation on their behalf as indicated.
• Assists in training of office staff and other personnel regarding MAP.
• Assists in data collection and outcome evaluation for MAP.
• Maintains understanding of the manufacturer's drug programs and foundations available to qualified MAP clients.
• Keeps current on health‑related community agencies/resources to refer MAP patients and families as needed.
• Assists Ambulatory Pharmacy Manager and lead pharmacist with budget and other financial activities related to MAP.
• Assists in development and implementation of marketing plans for the promotion of MAP to clients, hospital staff and community.

• Education and/or
  
  Experience:
  
  High School diploma.
• Pharmacy technician experience preferred.
• Minimum of 6 months previous experience in customer service, health care clinical environment and/or business related field preferred.
• Medical terminology knowledge preferred.

• Must be licensed as a Pharmacy Technician or Pharmacy Technician In Training in the applicable state of practice. New hires/new transfers may start work in the position with an Indiana Pharmacy Technician pending application, but must obtain their Indiana Pharmacy Technician or Pharmacy Technician in Training within 30 days of new hire/transfer.
• Requires Certified Pharmacy Technician designation within one year of employment.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.