Cargo Development Director

Summary

The Cargo Development Director will be responsible for overseeing the strategic development and operational management of cargo commercial operations at the airport, ensuring revenue generation, growth, and efficiency. They will be in charge of collaborating with various stakeholders, formulating pricing strategies, identifying opportunities for expansion, and enhancing overall cargo services.

• Direct the development and implementation of KAIA's airport cargo strategic plan in alignment with Jedco's objectives
• Assess trends, industry benchmarks, and commercial operations to identify growth opportunities and revenue generation possibilities
• Allocate cargo spaces within the Cargo City and collaborate with architects and designers to ensure spaces meet tenant needs
• Develop pricing strategies, promotional campaigns, and merchandising plans to boost sales and improve commercial operations
• Collaborate with airport management, airlines, concessionaires, and regulatory authorities to align cargo plans with operational standards and guidelines
• Analyze financial and operational performance of cargo commercial operations and devise improvement plans
• Monitor revenue data and key performance indicators to drive decision-making and strategic planning
• Foster positive relationships with existing and potential cargo concessionaires and establish strategic partnerships within the cargo industry
• Negotiate agreements to expand the cargo network and enhance service offerings
• Direct marketing and promotional activities to raise awareness of cargo services and develop marketing collateral
• Coordinate with internal departments and external stakeholders to streamline cargo logistics processes and ensure efficiency
• Oversee the handling of cargo-related documentation and inquiries, as well as process reviews to enhance workflows and efficiency
• Create a seamless and enjoyable airport experience for cargo customers
• Perform other job-related duties as assigned by the Line Manager

• Bachelor's degree in Business Administration, Logistics, or related field;
  Master's degree is a plus
• Proven experience in cargo commercial operations management at airports or relevant industries
• Strong analytical skills with the ability to identify trends, opportunities, and areas for improvement
• Excellent communication and negotiation skills to collaborate with various stakeholders
• Detail-oriented with a strategic mindset to develop pricing strategies and operational plans
• Ability to lead and motivate teams to achieve targets and drive performance improvements
• In-depth knowledge of cargo industry regulations, trends, and best practices
• Proficiency in data analysis tools, project management software, and Microsoft Office Suite
• Ability to adapt to a fast-paced and dynamic airport environment
• Certification in cargo logistics or supply chain management is preferred