Manager - ICC Procurement

Role

Purpose:

To own and lead the full procurement function for assigned categories and lines of business within Bupa Care Connect, driving strategic sourcing, category management, commercial excellence, and vendor governance. The role holder is accountable for developing and executing procurement strategies that deliver measurable value, ensure supply continuity, and maintain the highest standards of regulatory compliance, risk management, and stakeholder satisfaction. As a key member of the team, the employee is expected to operate with autonomy and commercial judgment, build high-performance vendor relationships, and act as a trusted procurement business partner to clinical, operational, and administrative stakeholders across the organisation.

The role directly contributes to cost optimisation, operational efficiency, and Bupa Care Connect's long term growth objectives.

• Own end-to-end category strategy for all assigned procurement categories across the designated lines of business, covering medical supplies, equipment, services, and operational requirements.
• Conduct annual category analysis including spend analysis, supply market assessment and demand forecasting.
• Develop and execute category sourcing plans aligned with Bupa Care Connect's operational roadmap, clinical requirements, and budget targets.
• Identify and qualify new sources of supply to reduce dependency, improve competitiveness, and mitigate supply risk.
• Lead strategic make-or-buy and lease-or-buy decisions in coordination with finance and operations.

• Lead and govern the full tender lifecycle, from scope definition, RFx preparation, and bid management to evaluation, award recommendation, and CPRC presentation.
• Define evaluation criteria, scoring methodology, and technical/commercial weighting in coordination with relevant stakeholders prior to tender launch.
• Chair or co chair evaluation committees and ensure all procurement decisions are fully documented, justified, and aligned with the Delegation of Authority (DOA) framework.
• Ensure all tendering activity meets internal governance standards, anti corruption policy, and applicable Saudi regulatory requirements.
• Manage the bid clarification process, vendor queries, and post award debriefs professionally and transparently.

• Own the end-to-end contract lifecycle for all agreements under assigned categories, from drafting and negotiation through to execution, performance monitoring, renewal, and close out.
• Lead commercial negotiations on pricing, payment terms, service levels, warranty conditions, penalty clauses, and contract exit provisions.
• Identify, assess, and mitigate contractual, supply chain, and vendor risks; escape critical risks to management with proposed mitigation actions.
• Ensure all contracts are executed in accordance with the approved master agreement template and endorsed by the Legal Department prior to signature.
• Maintain a complete and up to date contracts register with key dates, renewal triggers, and performance obligations.

• Establish and maintain a structured Vendor Performance Management (VPM) framework for all strategic and critical vendors, covering KPIs, quality, documentation accuracy, and responsiveness.
• Conduct formal quarterly vendor review meetings with key suppliers, documenting performance outcomes, corrective actions, and improvement commitments.
• including penalties, substitution, or termination, when warranted.
• Build and maintain strategic supplier relationships that deliver long term value, innovation, and supply security for Bupa Care Connect.
• Lead vendor development initiatives including onboarding support, regulatory compliance assistance, and capability improvement programmes.

• Act as the primary procurement business partner to assigned clinical, operational, and administrative stakeholders, translating business requirements into procurement strategies and actionable plans.
• Embed procurement involvement early in the demand planning…