Partnership Specialist (Non-Profit Organization

We are seeking a proactive and relationship-driven Partnership Specialist (Non-Profit Organization) to build, develop, and manage strategic partnerships with Non-Profit Organizations (NPOs), educational institutions, training providers, employment support entities, and community stakeholders. The successful candidate will play a key role in supporting service delivery, maintaining strong partner relationships, monitoring performance, and ensuring alignment with organizational goals and quality standards.

• Identify and engage suitable NPOs and community partners to support beneficiaries across mental health, housing, physical health, addiction, legal support, education, training, guidance, and employment services.
• Develop and maintain strong relationships with existing and prospective partners.
• Conduct regular meetings with partners, document key discussions, and provide insights and recommendations.
• Gather market intelligence and partnership feedback to support continuous service improvement.
• Monitor partnership performance against agreed KPIs and service standards.
• Prepare weekly and monthly reports and maintain accurate records within company systems.
• Support onboarding and induction of new partner organizations.
• Provide guidance, technical support, and capacity-building advice to partner organizations.
• Ensure partners comply with quality, governance, and operational requirements.
• Escalate risks, compliance concerns, and performance issues to management when required.
• Collaborate with internal teams to achieve service delivery objectives.
• Contribute to process improvement initiatives and foster innovation and continuous learning.
• Travel regularly to partner locations and stakeholder meetings as required.

• Bachelor’s degree in Business Administration, Supply Chain, Procurement, Marketing, or a related field.

• Minimum 2 years of experience working with NGOs, partnerships, stakeholder engagement, procurement, supply chain, or a related field.
• Experience working with the public sector and government-funded programs is required.
• Proven ability to build and manage external stakeholder relationships.
• Experience supporting community-focused programs is highly desirable.
• Valid driving license and own transportation are required.

• Strong relationship-building and stakeholder management skills.
• Excellent communication and interpersonal abilities.
• Strong organizational, planning, and multitasking skills.
• Problem-solving mindset and adaptability in changing environments.
• High attention to detail and commitment to quality.
• Advanced Microsoft Office skills, particularly Excel and PowerPoint.
• Strong ethical standards, integrity, and commitment to community impact.

• Professional development and training opportunities.
• Career growth within a dynamic and mission-driven organization.
• Opportunity to contribute to meaningful community and social impact initiatives.
• Collaborative and supportive work environment.
• Mileage/travel reimbursement in accordance with company policy.