Business Excellence Senior Analyst

This role empowers the operational excellence discipline from the ground up - embedding process improvement methodologies and positioning the Group for institutional excellence recognition ahead of its growth and strategic milestones.

• Conducts operational excellence assessments across sectors, identifying process improvement and efficiency opportunities
• Applies structured methodologies (Lean, Six Sigma, Business Process Excellence) to diagnose and redesign operational workflows
• Leads preparation of institutional and business excellence award submissions (e.g., King Abdulaziz Quality Award, EFQM Excellence Model), coordinating evidence-gathering across sectors
• Benchmarks operational KPIs against sector and industry standards to identify performance gaps
• Supports the Quality Manager in developing and maintaining excellence frameworks and maturity models
• Prepares operational excellence reports and improvement roadmaps for management review

• Bachelor's degree in Industrial Engineering, Business Administration, or related field
• 5-7 years of experience in operational/business excellence, process improvement, or quality management
• Practical experience with excellence frameworks (EFQM, Baldrige, or equivalent) and award submission processes
• Working knowledge of Lean/Six Sigma methodologies
• Strong command of Arabic and English (written and verbal)

• Green Belt or Black Belt certification (Lean Six Sigma)
• Prior involvement in a successful institutional excellence award submission
• Experience in retail, manufacturing, or multi-sector holding company environments
• EFQM Assessor certification or equivalent