More jobs:
Ecommerce CX Excellence Lead
Job in
Jeddah, Saudi Arabia
Listed on 2026-09-01
Listing for:
Astek Middle East
Full Time
position Listed on 2026-09-01
Job specializations:
-
Business
Ecommerce
Job Description & How to Apply Below
Astek Middle East is seeking a Manager – Ecommerce CX Excellence to own the customer experience across the full eCommerce lifecycle, from acquisition and exploration through decision, onboarding, service, and renewal.
You will partner with Digital Experience, UX Research & Design, Marketing, Operations, Data and Sales to translate customer journey insights into prioritized actions and measurable improvements, ensuring CX standards are embedded across Sales and Customer Service.
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