Healthcare Support Specialist - Inbound Care

A leading health care provider is seeking a professional to manage customer interactions effectively in Jeddah. This role focuses on ensuring optimal service delivery and complaint resolution for health care related inquiries. Key responsibilities include handling inbound calls, maintaining quality records, and providing accurate information regarding services and benefits. The ideal candidate should have a strong customer service background and be able to build relationships with both internal and external stakeholders, ensuring high levels of satisfaction.