General Manager, Private Beach Club & Residences - Silver Sands KSA

Overview

Positioned on the edge of the Red Sea, Silver Sands Beach stands as a pinnacle of sophisticated living in Jeddah, Kingdom of Saudi Arabia. This premier community is a seamless blend of tranquil coastal ambience and convenient city access, offering an unparalleled lifestyle for individuals and families.

For over six decades, Silver Sands Beach has transitioned from a beloved family retreat into a symbol of community cohesion and respect for nature. Our ambition goes beyond providing beautiful homes; we aim to cultivate a vibrant, interconnected community that cherishes a deep sense of togetherness. Positioned near a natural lagoon, with perfect conditions for water sports, Silver Sands is for families and enthusiasts, promising lasting memories amidst its splendour.

Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Silver Sands Beach

The First Group Hospitality is a Dubai-headquartered, full-service hospitality management company specialising in hotel operations, asset management, and F&B strategy. With a team of industry veterans and a proven track record, the company delivers tailored solutions that enhance efficiency, optimise revenue, and maximise asset value for investors and hotel owners.

As a trusted third-party hotel management provider, The First Group Hospitality partners with leading global brands to drive operational excellence and long-term profitability, thanks to expertise spanning property performance optimisation, cost management, and guest experience enhancement. Beyond management, The First Group Hospitality develops and operates a dynamic portfolio of upscale hotels, residences, and award-winning restaurants, creating high-value hospitality assets that stand out in the market.

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Key Responsibilities

• Provide overall executive leadership for all resort operations, ensuring consistent delivery of high-quality guest and member experiences across accommodation, beach, recreation, food and beverage, events, retail, and residential services.
• Establish structured resident and member feedback channels and maintain visible engagement to ensure customer insight directly informs operational, service, and product decisions.
• Evaluate and optimize all operational software systems and digital tools, identifying opportunities to improve efficiency and enhance the resident and member experience, including the development and implementation of a dedicated resort application.
• Actively establish, develop, and maintain strong professional relationships with residents and members to foster trust, loyalty, and long-term engagement.
• Lead, coach, and develop the management and supervisory teams through clear performance frameworks, succession planning, and continuous training to build a high-performing and accountable culture.
• Provide strategic direction and governance to department heads across operations, food and beverage, recreation, events, finance, human resources, and sales, ensuring alignment between product offering, service delivery, member expectations, and commercial objectives.
• Oversee food and beverage strategy and performance, including concept development, menu positioning, cost control, quality assurance, and profitability, through effective leadership of the F&B management team.
• Lead and drive commercial strategy in collaboration with sales and marketing, focusing on short-stay occupancy, membership acquisition and retention, and event sales performance.
• Actively build and maintain strong relationships within the expatriate community to drive awareness, partnerships, and incremental revenue opportunities.
• Hold full P&L accountability, leading budgeting, forecasting, cash flow, cost control, and financial reporting, and contribute to the development and execution of the annual business plan and long-term financial strategy.
• Review, negotiate, and optimize annual maintenance contracts (AMCs), including evaluating existing suppliers and sourcing alternatives to achieve improved service levels, cost efficiencies, or both.
• Ensure all facilities, assets, and grounds are maintained through robust preventive maintenance programs, delivering high standards of safety, cleanliness, and presentation.
• Lead and oversee CAPEX projects from concept through design, approval, execution, and handover, ensuring projects meet operational, financial, and guest experience objectives.
• Identify and develop creative concepts and partnerships to optimize the utilization and revenue potential of available retail and commercial spaces within the resort.
• Own the strategy, structure, pricing, and performance of the membership program, ensuring strong value proposition, member satisfaction, retention, and sustainable growth.
• Develop and oversee recreational programming, partnerships, and activations that enhance guest engagement, utilization of facilities, and overall resort positioning.
• Act as primary…