Cluster Manager – Revenue Optimization

Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job Title: Cluster Manager
- Revenue Optimization

Department: Revenue Management

Reporting to: Cluster Director
- Revenue Management & Distribution

Property: Red Sea Global Hospitality

About Us

Welcome to the next generation of hospitality excellence. At Red Sea Global Hospitality, we are committed to delivering exceptional guest experiences and creating an extraordinary work environment for our team members. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration - values that guide us in our pursuit of operational brilliance, innovative guest service, and sustainable practices. Joining us means you will be part of a forward-thinking, pioneering organization, shaping the future of luxury hospitality, and contributing to the elevation of the Red Sea Global brand.

The Role

The Cluster Manager
- Revenue Optimization is responsible for implementing and monitoring revenue strategies across multiple properties within the cluster to optimize profitability and market share. This role oversees pricing, inventory control, distribution channels, and demand forecasting, ensuring alignment with brand standards and business objectives.

At Red Sea Global Hospitality, we take pride in representing our resorts and the Kingdom of Saudi Arabia to visitors from around the globe. We uphold a values-led culture for both our guests and our colleagues, collaborating closely to deliver unparalleled service excellence.

Key Areas of Responsibilities:

Please note that the responsibilities outlined below are not exhaustive. Red Sea Global Hospitality employees continuously innovate in caring for the needs of the business, their guests, and their colleagues.

As a Cluster Manager
- Revenue Optimization, you will need to:

Essential Duties and Responsibilities

Revenue Strategy & Optimization

• Execute cluster-wide revenue management strategies to optimize room revenue, ancillary revenue, and overall profitability.
• Monitor market trends, competitor performance, and demand patterns to adjust pricing and inventory strategies dynamically.
• Participate in the budgeting and forecasting process for rooms revenue and related KPIs.

Distribution Management

• Oversee all distribution channels (direct, OTA, GDS, ) to ensure optimal mix and cost efficiency.
• Ensure rate parity and compliance across all platforms.
• Implement strategies to drive direct bookings and reduce dependency on high-cost channels.

Data Analysis & Reporting

• Analyze performance metrics (RevPAR, ADR, Occupancy, Market Share) and provide actionable insights to stakeholders.
• Produce performance dashboards summarizing key revenue drivers and distribution insights for leadership review.
• Assist in system updates and ensure pricing integrity across PMS, CRS, and OTA platforms.
• Prepare monthly revenue performance reports.
• Utilize RMS, PMS, and BI tools to support decision-making.

Collaboration

• Collaborate with Sales, Marketing, Reservations, and Operations to align strategies and achieve common goals.
• Support training initiatives to enhance revenue management capabilities across the cluster.
• Support reservations department leadership.

Systems & Compliance

• Ensure proper configuration and maintenance of revenue management systems and distribution platforms.
• Maintain compliance with brand standards, legal requirements, and internal policies.

Core Competencies

• Analytical Acumen: Ability to interpret complex data into clear business insights.

• Strategic Thinking: Understands market dynamics and anticipates commercial opportunities.

• Technology & Automation Mindset: Genuine enthusiasm for adopting new technology and automating manual processes, not just baseline proficiency.

• Luxury Brand Sensibility: Maintains discretion, polish, and alignment with ultra-luxury brand standards.

• Collaboration: Excels in cross-departmental coordination and stakeholder management.

• Results Orientation: Driven by measurable outcomes and continuous improvement.

• Adaptability: Navigates multi-property complexity with agility and composure.

Technical Expertise

• Proficiency in Power BI for dashboards and data visualization.

• Working knowledge of SQL for data extraction and manipulation.

• Strong Excel skills, VBA for automation and complex modeling.

• Proficiency with IDeaS G3 - Revenue Management Systems (RMS), Opera Cloud
  - Property Management Systems (PMS), and channel management tools.

• Ability to build and interpret predictive models for…