Waiter Job Jeddah area,Saudi Arabia,Hospitality / Hotel / Catering

Attends regular training sessions in line with the departmental P amp P i e guest care product knowledge grooming standards up-selling etc
Works as per instructions from the immediate Supervisor and as per duty shifts i e basic cleaning work polishing equipment table setting collects materials goods from other departments etc
Communicates directly with guests i e presents menus helps with recommendations receives orders places orders and handles payments
Ensures proper appearance condition of uniforms and grooming whilst on duty
Handles the guest greeting upon arrival and their seating through the hostess
Ensures that under no circumstances the entrance is left unattended
Maintains a professional friendly yet discreet relationship with the outlet patrons to ensure their well-being
Makes himself herself familiar with all menus promotions and other relevant issues concerning the outlet product knowledge
Reports cleanliness and maintenance issues to the immediate Supervisor
Handles guest complaints as per instructions or consults the immediate Supervisor
Does all mise-en place work according to the whole day service requirements
To report any equipment failures problems to the Maintenance Department
To pass any maintenance requests to the Maintenance Department
To participate in any Training Developments schemes as recommended by senior management
Attends all regular departmental briefings and contributes to an open communication within the assigned team
To treat guests and colleagues in a polite and courteous manner
To observe high standards of personal hygiene
To maintain clean and organized side stations at all times
To anticipate customers needs
To be flexible in assisting around different areas of the hotel
Familiar with the company s internal policies and safety procedures
Helps in other areas of the Hotel if the situation requires
To have a complete understanding of and to adhere to policy relating to Fire Hygiene Health and Safety
Be familiar with all related company documentation and especially with the relevant Operational Standards for the department
To carry out any other reasonable duties and responsibilities as assigned

Administration

Work hand to hand with the hostess to ensure the name tag is all complete and in proper position
Ensuring business card and database are handed over to the hostess for the record
Make sure all the bill is handed over to the cashier
Ensure all the item is charged accordingly in the micros system as per the guest consumption