Guest Experience Specialist; F&B & Hospitality
Listed on 2026-10-03
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Hospitality / Hotel / Catering
Food & Beverage, Server/Wait Staff, Catering, Hospitality & Tourism
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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."
Peggy Focheux Duval:Director of Learning & Development, France
Toensure that the guests are offered the highest level of personalized service atall times and to report guest complaints or problems to supervisors if noimmediate solution can be found and assure follow up with guests. Awareness ofhotel activities and a proper handover of the pending points for next shift’sfollow up and action is crucial.
Toprovide a courteous, professional, efficient and flexible service at all times,to perform opening and closing procedures established for the Place of Work as assigned, to monitor operating supplies and reduce spoilage and wastage, tohandle cash and credit card payments. To have a thorough understanding and knowledge of all Food and Beverage related services and products and, to havethe ability to recommend Food & Beverage combinations, to upsell andcross-sell.
General responsibilities are to maintain a high standard ofgrooming and hygiene at all times, to maintain a good rapport and working relationship with colleagues and all other departments. Full support to Supervisors and team is essential, for any other reasonable duties and responsibilities that are assigned.
QualificationsResponsible to host and serve all guests, ensuring they have an exceptional drinking & dining experience; creating lasting memories and building relationships. You will bring our restaurant concepts to life by using your personal flair and style when interacting with our guests. Ideally you have a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations.
Good customer service, communications and interpersonal skills are a must.
The Standard, Mexico City | Mexico City , DIF , MX
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