Store Manager, Retail & Store Manager

What To Expect

As a Store Manager at Tesla, you are a seasoned and charismatic retail leader, responsible for overseeing and driving sales and delivery operations at your location. In this role, you will lead the overall management and sales execution, recruitment, training, and development of a dynamic store team. Your team will look to you to set the standard for open communication, active problem‑solving, and a positive work environment.

We expect you to be 100% committed to the success of your team and actively involve yourself in your team members’ growth and development. You are a hands‑on coach with a strong business acumen, constantly seeking improvement of performance and possessing a strong understanding of numbers and KPIs. Your job comes with a high level of autonomy that enables you to creatively develop your operation, which also entails a large responsibility of self‑evaluation and constantly seeking excellence.

• Ensure that the location sales targets, KPIs, and operational priorities are communicated to the team and subsequently met or exceeded, including but not limited to sales opportunity creation, test‑drive scheduling, new orders, pre‑delivery readiness, maximum delivery yield, and customer satisfaction scores.
• Drive business and maximize sales through excellent customer service, deep product knowledge, and superb product presentation and promotion.
• Lead the planning, implementation, and follow up of store events and sales networking activities.
• Seek out, review, and analyze performance data to translate numbers and establish the best strategy/action plans; communicate these regularly to the location staff.
• Proactively discover new business opportunities and partner with the business sales leaders as needed to highlight any commercial opportunities that may arise.
• Operational excellence.
• Ensure that processes and best practices are well understood, implemented, and followed at your location.

• Significant managerial experience in retail sales and operations with a proven track record of meeting and exceeding targets and goals.
• Strong experience in coaching and managing performance on a team and individual level.
• In‑depth knowledge of sales processes and the ability to translate this in a manner that motivates your team to exceed targets.
• Beyond taking ownership, be accountable for your own actions and responsibilities, and create a culture where your team does the same.
• Great understanding and experience in creating extraordinary customer journeys.
• Entrepreneurial and analytical mindset with a great understanding of the local market.
• GCC valid driver’s license.