Program Manager

About The Role

Jaffer Business Systems (JBS) is seeking an experienced Program Manager to lead a strategic client program comprising a major automated warehouse implementation alongside multiple IT, warehouse operations, and infrastructure projects. This is a high‑visibility leadership role requiring direct engagement with C‑level executives and the ability to manage multiple concurrent work streams across different technical domains.

The successful candidate will be responsible for driving program delivery, managing cross‑functional teams and vendors, mitigating risks, and ensuring projects are completed on time, within budget, and to the highest quality standards.

Jeddah, Kingdom of Saudi Arabia (KSA)

JBS Arabia

Onsite

Full‑time

• Lead and manage the overall client program, overseeing multiple projects simultaneously, including a major automated warehouse initiative and other IT and warehouse operations projects.
• Manage end‑to‑end program execution across design, infrastructure, systems integration, and hardware deployment.
• Develop and maintain program plans, schedules, budgets, and governance reports.
• Plan and allocate resources across engineering, IT, operations, and technical teams.
• Manage vendor selection, contract negotiations, and vendor performance to ensure quality and timely delivery.
• Coordinate infrastructure and systems integration across all program work streams.
• Lead governance meetings and present program status, risks, milestones, and recommendations to C‑level executives and senior stakeholders.
• Monitor program performance against timelines, budgets, quality standards, and key performance indicators.
• Identify program risks, issues, and dependencies, implementing effective mitigation strategies.
• Ensure alignment between technical teams, business stakeholders, and external vendors throughout the program lifecycle.
• Ensure compliance with project management methodologies, governance frameworks, and organizational standards.
• Drive continuous improvement and successful delivery across all projects within the program.

• Program & Project Management
• Portfolio & Multi‑Project Management
• Executive Stakeholder Management
• Vendor & Contract Management
• Resource Planning & Capacity Management
• Budget & Financial Management
• Risk & Issue Management
• Infrastructure & Systems Integration
• IT Project Delivery
• Warehouse Operations & Technology Projects
• Cross‑functional Leadership
• Strategic Planning & Decision Making
• Excellent Presentation, Communication, and Negotiation Skills

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related discipline.
• Minimum 5 years of experience managing large‑scale projects (mandatory).
• Proven experience managing multiple concurrent projects or enterprise programs.
• Experience delivering IT projects and/or warehouse operations, counting, or infrastructure projects is required.
• Experience with warehouse automation projects is an added advantage.
• Strong background in vendor management, contract administration, and resource planning.
• Demonstrated experience engaging with and presenting to C‑level executives.
• Good understanding of enterprise systems, infrastructure planning, and hardware deployment.
• Fluency in Arabic is mandatory.
• Excellent verbal and written English communication skills are mandatory.
• PMP, PRINCE2, or an equivalent Project Management certification is preferred.