More jobs:
Operations Director
Job in
Jeddah, Saudi Arabia
Listed on 2026-09-01
Listing for:
Big Fish Consult
Full Time
position Listed on 2026-09-01
Job specializations:
-
Management
Operations Management
Job Description & How to Apply Below
Location: Jeddah, Saudi Arabia
Level: Director / Senior Leadership
Role OverviewLead the end-to-end operations of a large-scale live destination / live holiday destination
, ensuring exceptional visitor experience, operational efficiency, safety, asset performance, and service delivery.
- Direct day-to-day operations across destination facilities, attractions, hospitality, public areas, and supporting infrastructure.
- Lead Facilities Management (FM), technical, engineering, maintenance, and operational service delivery
. - Establish and monitor operational standards, KPIs, SLAs, budgets, and performance improvement initiatives.
- Ensure all facilities, systems, utilities, and assets operate safely, reliably, and efficiently.
- Lead operational readiness, mobilisation, seasonal planning, and continuous improvement.
- Manage and coordinate internal teams, contractors, operators, and service providers.
- Ensure compliance with HSE, regulatory, quality, and operational standards.
- Drive a seamless, high-quality visitor and guest experience across the destination.
- Provide senior leadership, operational reporting, risk management, and strategic recommendations to executive management.
- 15+ years of relevant operations, facilities, engineering, or technical management experience.
- Proven senior leadership experience within a live destination, holiday destination, resort, theme park, entertainment destination, or hospitality destination.
- Strong FM, technical and engineering background with hands‑on operational leadership.
- Experience managing complex, multi-asset environments and large operational teams.
- Strong understanding of maintenance, facilities, utilities, infrastructure, HSE, contractors, and service delivery.
- Demonstrated experience in operational readiness, mobilisation, or opening/live operations is highly desirable.
- Engineering or technical degree preferred.
- Strong commercial, stakeholder management, problem-solving, and leadership capabilities.
- Experience in Saudi Arabia or the GCC is preferred.
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