Service Associate - Waiter

Hotel Overview

Anchored on the new Jeddah Waterfront along the shores of the Red Sea, Shangri‑La Jeddah sets a new standard for luxury in the city. Floor‑to‑ceiling windows throughout the hotel invite the outdoors in, and the stylish interiors reflect the endless blue of the sea and sandy beaches right outside. A dedicated Kids Club and supervised play area provide the canvas for families to create unforgettable memories, while innovative dining concepts promise to satisfy the most refined palates.

• 203 stylish rooms and suites plus 17 luxury serviced apartments.
• 4 restaurants and lounges, including the legendary Shang Palace.
• Convenient for Jeddah’s popular landmarks and Red Sea Mall.
• 116 privately owned Burj Assila Residences.

The Waiter position in Shangri‑La Jeddah goes beyond the regular duties of greeting and serving guests; it is about dazzling and delighting guests by creating a memorable dining experience in the Food & Beverage outlet while living the Shangri‑La Standards.

• Have a strong understanding of the menu and the way each dish is prepared.
• Suggest menu selections to guests.
• Take orders and serve with great love and affection.
• Obsess over delighting guests and create wow moments.
• Get the restaurant ready before service.
• Seamlessly coordinate with the culinary team to ensure timely service to the guest.
• Ensure billing is done appropriately and posted accordingly.
• Follow the Shangri‑La Food Safety Processes and Procedures.
• Assist fellow colleagues in the success of the F&B outlet.
• Assist the supervisor in ensuring smooth meal operations.

• Great conversational skills for engaging with guests.
• Strong English skills.
• Positive attitude and willingness to learn.
• Minimum of 1 year of experience as a waiter in 5‑star hotels.

• A workplace that values your passion and supports self‑realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

Entry level

Full‑time

Management and Customer Service

Hospitality, Travel Arrangements, and Food and Beverage Services

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated and used only for recruitment purposes. We appreciate your interest in joining us. Please note that only successful candidates will be contacted.