Key Account Manager

Act like a founder, be part of a Winning team, accelerate your growth, stay ahead of the curve, enjoy the journey: JOIN UFS

Unilever Food Solutions (UFS) is the 2nd largest Business Unit of Unilever, one of the 3 Power brands of the Foods Business Group, and a global market leader in Food Service. We operate in over 76 countries, generate €3 billion in turnover, and employ 4,000 people. With a unique B2B model focused on serving chefs, our purpose is to free them to love what they do.

We aim to reach €5 billion by 2030 with accretive profitability and by being the best solution provider to our 5 million operators. We deliver with excellence and resilient performance, always staying three steps ahead of the industry.

Bring your passion for key accounts management within the food service industry to life. If you thrive on partnering with chefs and driving growth in the food service space, this role is for you.

• Daily face to face visits for active and new key accounts.
• Own, manage, and achieve all sales targets and KPIs (turn over, customer base, forecast, win & retain funnel, key accounts annual business plans, etc.).
• Grow reach and penetration (increase customer base and number of SKUs per customer).
• Build relationships and serve existing and potential customers in the food service channel (restaurants, local & international chains under QSR & FSR, central production units, and catering division).
• Become a trusted consultant by offering complete culinary solutions based on a clear understanding of customers' business and needs.
• Takes calculated risks to win big with key accounts.
• Conduct demonstrations of UFS SKUs for customers using top applications.
• Analyze data to create a systematic daily routine in partnership with Unilever's requirements (e.g., Salesforce).
• Create new LTOs and innovations with key customers in collaboration with marketing and culinary teams.

• 4+ years of solid experience in key accounts management within the food service industry / HORECA, specifically in Saudi Arabia.
• Strong expertise in managing and nurturing relationships with high value clients.
• Solid understanding of the Saudi food service market, including trends, challenges, and opportunities.
• Proven ability to develop and execute strategic annual plans to drive revenue growth and achieve business objectives.
• Excellent communication, negotiation, and presentation skills.
• A results driven mindset focused on delivering exceptional customer satisfaction and growth.
• Proven ability to build and maintain strong relationships with customers across all stakeholders (chef, procurement, operation, etc.).

• Business Acumen
• Customer Development
• Key Accounts Management
• Communication Skills
• Presentation Skills
• Negotiation Skills
• Selling Skills
• Basic Culinary Skills

• You are energized by delivering fantastic results and are an example to others - both your results and your resilience.
• As an individual, you are responsible for your own wellbeing and delivering high standards of work, focusing on the consumer and their needs.
• Critical SOL (Standards of Leadership) Behaviors
• PASSION FOR HIGH PERFORMANCE
  :
  Takes personal responsibility and accountability for execution and results, using a data driven owner's mindset.
• PERSONAL MASTERY
  :
  Sets high standards, actively builds wellbeing and resilience.
• CONSUMER LOVE
  :
  Continuously seeks better ways to serve consumers, investing time inside and outside to understand their needs.
• PURPOSE & SERVICE
  :
  Leads with humility, understanding leadership as service to others.
• AGILITY
  :
  Explores the world around them, consistently learning and developing skills.

Unilever embraces diversity and encourages applicants from all walks of life! We are committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. If you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.