KSA Nationals - Key Account Manager

Job Summary

• To focus on determining and managing key accounts in order to accomplish and advance sales budgets, and maximize opportunities to make sales, to ensure that the appropriate products are brought to the right place and at the proper time so as not to miss the sales target needed to achieve a business plan.

• Organize and monitor the sales for the assigned key account and ensure coordination at the national level (listing Fees, returns, shelves spaces management, rebates, etc.)
• Develops Sales plans and budgets to achieve or exceed the annual sales objectives for the KA
• Manage and nurture the relationship with the key account and negotiate sales contracts, marketing plans, and BDAs
• Monitor and control the sales budget to ensure optimum utilization of resources associated to the assigned account
• Conduct regular market visits to check route coverage, competitor activity and continuously search for new opportunities in order to increase sales within the account
• Provide the Key account with information about new or improved products and services in order to improve sales
• Develop and maintain an efficient distribution network to ensure the comprehensive availability of company’s products and services at the KA
• Enforce sales administration procedures relating to the KA
• Liaise with the Marketing team to ensure that adequate marketing support by way of merchandising and promotions is available at the KA
• Monitor Key Account P&L and performance KPIs (fulfillment rate, etc.)
• Monitor returns from KA and strive to limit the cost from E&D and NTE returns
• Oversee cash/credit collections from the key account

• Bachelor’s degree in Business, Marketing, Supply Chain, or related field (preferred).
• 4–8+ years of experience in key account management or modern trade sales within FMCG/non-food categories
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• Experience working with ERP/CRM and sales analytics tools (e.g., Excel advanced, Power BI); comfort with data-driven decision-making.

• Strategic account planning, negotiation, and contract management.
• Strong commercial acumen: pricing, margin management, and trade spend optimization.
• Analytical skills: sales forecasting, performance tracking, and insight generation from sell-in/sell-out data.
• Cross-functional collaboration (marketing, supply chain, finance, customer service) and stakeholder management.
• Excellent communication and presentation skills; ability to influence at customer senior levels.