Medical Representative, KSA

Job Description

Summary:

The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.

• Drive Competitive Sales Growth

  • Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
  • Drive sales performance through the skillful orchestration of positive customer experiences.

• Engage and Build Relationships

  • Engage in value-based conversations (in person and virtually) to understand critical customer challenges, decision drivers, pain points and opportunities.
  • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
  • Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz.
  • Deliver memorable, customer centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment.
  • Establish effective working relationships with opinion leaders and top medical influencers at the territory level and challenge current behaviors to improve the patient journey.
  • Gather insights on the customer's business, follow up on feedback and translate responses into actions that create additional value and exceed expectations.
  • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans.
  • Share customer insights with relevant internal stakeholders to support product and indication related content, campaigns and interaction plans.
  • Collaborate compliantly with cross functional teams to design and implement solutions that address unmet customer and patient needs.
  • Act as a trusted partner to the customer, helping them run their business; listen, learn, and deepen the relationship in a compliant and ethical manner.
  • Act with integrity and honesty, treating customers and colleagues transparently, and speak up when things don't seem right.
  • Live by Sandoz Code of Ethics and Values and Behaviors.

• Work Experience:
  
  Established Network to target Customer Group desirable. Sales in Healthcare / Pharma / related business.
• Skills:
  
  Account Management, Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross Functional Coordination, Customer Insights, Ethics, Healthcare Sector, Influencing Skills, Negotiation Skills, Selling Skills, Technical Skills.
• Languages:
  
  English.