Broker Sales Administrator

The Broker Sales Administrator is primarily responsible for administering the broker sales operations; handling contract management, ensuring all agreements with clients are up-to-date and adhere to legal standards; involving meticulous documentation and data management, tracking sales data, and preparing detailed reports to support decision-making processes; liaising between the sales team and other departments, such as finance and logistics, to ensure smooth operation and delivery of broker sale services.

• Ensure all broker sales documents, including contracts, order forms, and service agreements, are accurately prepared, stored securely, and readily available for audits or client inquiries.
• Handle the placement and processing of broker sales orders, coordinating between sales, inventory, and logistics teams to ensure timely delivery and fulfilment of client specifications.
• Administer a comprehensive database of broker clients, ensuring records are continuously updated with contact information, purchase history, and client preferences to facilitate personalized service and sales follow-ups.
• Generate detailed monthly and quarterly reports analysing sales performance, client engagement activities, and revenue metrics to inform strategic decision-making and forecast future sales.
• Administer the accurate processing of all financial transactions related to broker sales, including invoicing, payments, and credit control, ensuring compliance with financial policies.
• Administer broker sales activities ensuring full compliance with both local Saudi regulations and international trade laws that impact broker operations.
• Implement systems to systematically collect and analyse feedback from broker clients, using the insights to improve service offerings and address client concerns proactively.
• Regularly review broker sales contracts to ensure they remain up-to-date, compliant, and are renewed on schedule to maintain continuous service and legal integrity.

• Monitor inventory levels to ensure an adequate supply of vehicles for broker sales, using inventory management systems to update stock records and alert sales teams of shortages.
• Conduct comprehensive quarterly audits of the broker inventory to verify the accuracy of stock records and the physical condition of vehicles, addressing any discrepancies immediately.
• Administer the allocation of vehicles to meet specific broker orders, ensuring that the right models and quantities are available as required by clients, optimizing logistics and delivery timelines.
• Administer stock adjustments based on ongoing sales trends, customer demand, and seasonal fluctuations to optimize inventory levels without overstocking or stock outs.
• Prepare detailed inventory reports that provide insights into vehicle availability, status, and turnover rates, helping to guide purchasing decisions and sales strategies.
• Handle the reordering process, liaising with suppliers to ensure timely replenishment of popular models and variations based on sales data and forecasted demand.

• Organize regular communication channels with broker clients, including newsletters, status updates, and direct calls, to keep them informed and engaged offerings.
• Coordinate the scheduling of all client-related services, such as vehicle delivery, routine maintenance, and any required repairs, ensuring a seamless client experience.
• Administer contract renewals and updates, ensuring terms are current and reflective of any new negotiations or service changes.
• Promptly address and resolve any issues or complaints from broker clients, maintaining high standards of client service and satisfaction, and documenting outcomes for future reference.

Bachelor's Degree in Business Administration

Minimum 3 years of experience in broker sales management or related field