Senior Key Account Manager

Role Summary

Own and grow a portfolio of key enterprise accounts in KSA, acting as the primary commercial and operational point of contact — responsible for revenue growth, margin discipline, and account health end-to-end.

• Own quotations, rate negotiations and revenue delivery for assigned key accounts.
• Grow wallet share within existing accounts month-on-month through proactive engagement and identification of untapped opportunities.
• Identify and close new business to expand the account base and overall portfolio.
• Drive upselling of additional services/lanes/solutions within existing accounts.

• Keep tight oversight of account-level margins, ensuring quotations and pricing stay aligned with profitability targets.
• Flag margin leakage early and work with pricing/commercial teams to course-correct.

• Validate orders raised for key accounts for accuracy and completeness before execution.
• Support the Operations team on POD (Proof of Delivery) collection for assigned accounts, ensuring timely closure.
• Support the Collections team on billing or collection issues raised by clients — acting as the escalation point to resolve disputes while keeping the relationship intact and payments on track.

• Act as the single point of contact for assigned key accounts, building senior-level relationships.
• Run regular business reviews to track performance, resolve issues and surface growth opportunities.

• Prior experience of 6-10 years in key account management / B2B sales, ideally in logistics, freight forwarding or transportation.
• Solid understanding of freight pricing, quotations and margin management.
• Experience in the KSA market preferred;
  Arabic a plus.
• Comfortable working cross-functionally with Operations, Collections and Pricing teams.
• Strong negotiation and stakeholder management skills.

TruKKer is one of the most successful and well-funded Logitech startups of the EMEA Region with 700+ employees and our presence in eleven countries of operation (KSA, UAE, India, Egypt, Bahrain, Jordan, Oman, Turkey, Poland, Kazakhstan & China) grown aggressively.

Since our inception in 2016, we have grown aggressively and have ~75,000 trucks inducted on our platform, catering to ~1,200+ enterprise clients seamlessly with an annual revenue of ~300+ million USD. With our business proposition, we bring smiles onto the faces of ~1,600 drivers daily.

We have made a long-lasting impact on the ecosystem in innovative and exciting work, workplace & workforce practices. Today, every employee at TruKKer is not only the brand ambassador of the company but is also the partner in the IPO journey.

We are awarded & showcased in various forums in EMEA Region and chosen by the Saudi Startup forum as a Unicorn Company. Our CEO’s hustle & contribution was captured on the cover page of Forbes magazine.

With our dedicated Human Capital initiatives, we have been awarded & acknowledge globally:

• We received the coveted ‘GREAT PLACE TO WORK CERTFICATION’ for four countries – KSA, UAE, OMAN & TURKEY.
• We also got ‘BEST WORKPLACES' Award for TruKKer Arabia.
• DISPERZ one of the leading Training & Development platform awarded us as ‘Top Innovative L&D Strategy.’
• Economic Times, the second largest business newspaper & media platform awarded us for ‘Exceptional Employee Experience Award.’
• We won CULTIMATE’s – ‘BEST EMPLOYER BRAND AWARD’

All these awards define TruKKer as a startup with ‘REAL HUSTLE’ and complement our ‘People Oriented Culture’ and commitment for ‘Workplace Excellence’.

To be the most reliable partner in the freight ecosystem powered by technology & sustainability.

To provide cost-efficient freight solutions by organizing and digitizing the fragmented ecosystem.

• Carry TruKKer’s Passion and Hunger in Heart.
• Always Keeping the customer first.
• Respect for accountability.
• Honor diversity and inclusion.
• Always being cost-effective.
• Hustle with honesty.

• Competitive salary and benefits package.
• Opportunity to work in a dynamic and fast-growing industry.
• Play a key role in shaping the success of the company in the Middle East region.
• Continuous learning and development opportunities. Gain direct mentorship from visionary C-suite leaders in our dynamic environment.
• Embark on our thrilling IPO journey, shaping the future of Logistics.
• Diverse and inclusive work environment.