Key Account Specialist - Lab

Jeddah, Saudi Arabia Posted on 08/30/2026

During the 1980s, Saudi Arabia's power needs increased to fuel the growth of the economy. To capitalize on that trend, Kafou Group was established in 1983 and emerged as a key player in the power generation market.

The company has structured itself under a strategic partnership model collaborating with leading international firms in the electricity, power, water treatment, and petrochemicals space. With more than 25 years of specialized experience, Kafou Group has cemented its name as a unique power player in the Kingdom.

To develop and manage the Life Science and General Lab business across the Western and Southern Regions by developing key accounts, generating new business opportunities, achieving assigned sales targets, and increasing market coverage. For government, public, research and private accounts, with particular focus on Life Science, stem cells, genetics, researchlaboratories, biobanking, blood banks, laboratory equipment, consumables and related solutions.

The role is responsible for managing opportunities from market identification and customer development through quotation, purchase order, delivery and invoicing while maintaining accurate CRM, market and pipeline information.

• Achieve the assigned annual, quarterly and monthly sales targets for the Western and Southern Regions.
• Develop and manage government, public, private, university, research, stem-cell, genetics, biobank, blood-bank and General Lab accounts.
• Generate new sales opportunities and develop new accounts across the assigned territory.
• Develop existing customers through cross-selling and expansion of the complete General Lab and Life Science portfolio.
• Conduct structured market segmentation by region, customer,application, product category and business potential.
• Collect, consolidate and maintain accurate marketinformation including customer databases, installed base, competitors,potential projects, consumption and upcoming requirements.
• Build account plans for strategic customers and identify key decision-makers, end users, procurement contacts and other stakeholders.
• Maintain regular customer visits according to an approvedweekly and monthly territory plan.
• Develop opportunities from initial customer requirementthrough technical discussion, quotation, negotiation, purchase order, delivery and invoicing.
• Maintain accurate and updated CRM records for customervisits, opportunities, quotations, expected orders and sales forecasts.
• Manage NUPCO and government account opportunities and understand the purchasing and PO workflow of major government customers.
• Identify upcoming tenders, projects, budgets anddirect-purchase opportunities and elevate them internally within the required timelines.
• Follow quotations and opportunities systematically and maintain clear next actions and expected closing dates.
• Coordinate with technical, logistics, regulatory,supply-chain and finance teams to ensure proper execution of customer requirements and orders.
• Coordinate with suppliers and product specialists whentechnical or application support is required.
• Develop sufficient technical and application knowledge across the assigned product portfolio through continuous self-learning and supplier training.
• Monitor competitor activities, products, pricing, installedbase and market developments and regularly report relevant information to management.
• Submit required sales, market, pipeline and forecastreports accurately and within agreed deadlines.
• Take ownership of the assigned territory and proactively identify business opportunities rather than relying only onincoming customer requests or existing tenders.

• Bachelor's degree in medical laboratory sciences, Biotechnology, Molecular Biology, Genetics, Biomedical Sciences, Biology, Microbiology, Biochemistry, Pharmacy or another relevant
  
  Life Science discipline.
• Minimum 3 years of relevantfield-sales experience in Life Science, research laboratories, laboratory equipment, medical devices or laboratory consumables.
• 4-7 years of relevant experience is preferred.
• Previous sales responsibility for government and public-sector accounts is required.
• NUPCO experience is required.
• Previous Saudi Arabia marketexperience is strongly preferred.
• Experience covering the Western Regionand/or Southern Region is strongly preferred.
• Proven history of achieving assigned sales targets.
• Experience selling capital equipmenttogether with recurring consumables is preferred.
• Experience with research, stem cells,genetics, biobanking, blood banks or related Life Science applications is strongly preferred.

• Ownership and accountability.
• Customer and results focus.
• Strong follow-up and commercial awareness.
• Self-motivation and continuous learning.
• Teamwork and proactive problem-solving.
• Discipline and commitment to deadlines.
• Adaptability and ability to work under pressure.
• Professional conduct and transparent reporting.
• Willingness to travel and…