Key Account Manager

We are looking for an experienced Key Account Manager - Modern Trade to join our team and manage key retail accounts while driving sustainable sales growth and strengthening customer partnerships.

• Manage and develop assigned Modern Trade key accounts.
• Build strong, long-term relationships with customers and key decision-makers.
• Develop and execute account plans to achieve sales, distribution, and profitability targets.
• Lead annual negotiations, Business Development Agreements (BDAs), promotional plans, and commercial activities.
• Monitor sell-in, sell-out, stock levels, OOS, and customer performance and take corrective actions when required.
• Develop promotional calendars and joint business plans with customers.
• Identify growth opportunities across assortment, distribution, visibility, and promotional execution.
• Coordinate closely with Supply Chain, Finance, Marketing, Trade Marketing, and Operations to ensure smooth execution.
• Manage customer forecasts, orders, collections, claims, and commercial agreements.
• Conduct regular business reviews and provide clear performance updates and action plans.

• Strong experience in FMCG Modern Trade / Key Account Management.
• Solid understanding of the Saudi Modern Trade market and major retailers.
• Previous experience managing Panda Retail Company will be a strong advantage.
• Strong commercial, negotiation, and relationship-management skills.
• Good understanding of sales analysis, forecasting, trade spend, and account profitability.
• Ability to work cross-functionally and manage complex customer requirements.
• Strong communication and presentation skills.
• Proficiency in Arabic and English.
• Bachelor's degree in Business Administration, Marketing, or a related field.

Beyond account-management experience, we are looking for someone who can own the business, build credible relationships with customers, identify opportunities, solve problems proactively, and translate commercial plans into measurable results.