Hybrid Office Assistant

C&S has immediate openings for full-time Hybrid Office Assistant in Jefferson City.

Salary/hours for Hybrid Office Assistant: $17/hr.;
Monday-Friday 8 a.m.

- 4:30 p.m. while training; then 8:30 a.m.

- 5 p.m. after training; 3 days remote & 2 days in office

• Process incoming Medicaid applications in accordance with program guidelines.
• Gather, verify, evaluate, and enter required social, financial, and medical information to determine eligibility for medical assistance using multiple computer systems.
• Maintain complete, accurate, and timely electronic case records, including documentation of actions taken and education provided to participants.
• Manage a variety of tasks simultaneously while maintaining accuracy and staying current on program requirements and policy changes.
• Ensure timely processing of participant inquiries and annual reviews to meet client needs and program mandates.
• Contact applicants by phone or email to obtain additional information or supporting documentation as needed.
• Explain and interpret agency policies, procedures, and regulations governing public assistance programs to applicants and other stakeholders.
• Refer families, children, adults, and elderly individuals to appropriate community resources or partner agencies when applicable.
• Meet or exceed daily productivity, accuracy, customer service, and quality standards.
• Participate in required training activities and ongoing professional development.
• Perform other related duties as assigned.

• Strong computer skills with the ability to navigate and work efficiently across multiple systems and screens simultaneously.
• High attention to detail and ability to maintain confidentiality.
• Strong communication and customer service skills.

Apply online (including resume) at  and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to .