Commercial Payments Specialist

Responsibilities

• Manage day to day relationships with customers and their assigned affiliate market.
• Handle all oral and written communications that deal with day to day issues.
• Monitor the program and maintain relationships with processor and technology provider.
• Setup new customer relationships on processing systems ensuring documentation requirements have been fulfilled.
• Develop and maintain procedures and policies for commercial payment solution customers and markets.
• Provide administrative support to the Sales Manager including assisting with proposals, correspondence/documentation, scheduling, and program oversight and maintenance.
• Work as a team to complete projects and tasks as assigned.

• This position offers the opportunity for a hybrid work schedule following the completion of training.

• High school education or equivalent
• 2 Years Of Banking Or Administrative Experience Preferred

• Strong administrative skills.
• Proficient use of Microsoft Office products.
• Excellent oral and written communication, documentation and presentation skills.
• Good organizational skills, including the abilities to influence and negotiate and a working knowledge of a banking systems or business accounting programs.
• Strong knowledge of business credit, deposit and cash management products and services.
• Good people skills to facilitate interaction with responsible entities and ensure implementation with customer and respective market.
• Ability to understand, document, and work with very complex operational processes and work flows.
• Ability to manage multiple and competing priorities on a daily basis in pursuit of business objectives.
• Ability to work quickly and accurately, analyze information and make decisions.