School Nutrition Manager

Overview

Title: School Nutrition Manager (Sales Representative)
Division: Sales
Reports to: Regional Sales Manager
FLSA Classification: Exempt/Salary

Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!

Position Overview

The School Nutrition Manager (SNM) is a business development position managing a current customer base while simultaneously developing and expanding the customer base in the assigned territory. Marketing the Gold Star Foods mission of exceptional service and innovation is the primary responsibility of each SNM. Daily activities include direct customer communication (in-person, virtual meeting environment, email, and phone interactions), collaboration with K-12 customer service, logistics, procurement, and vendors to ensure customer service expectations are met.

Daily, weekly, and monthly activities will also include bid management in collaboration with the Gold Star Foods bid team. The Sales Manager will plan and execute goals and objectives to promote profitability, while strengthening relationships throughout the distribution channel, as well as manage all aspects of the selling process while utilizing approved Gold Star Foods policies and procedures.

• Under the direction of the EVP of School Nutrition and the Regional Manager, develop and refine account profiles for the key customers within the geographic boundaries of assigned territory. Annual goals and objectives will be developed, and attainable metrics will be agreed upon.
• Customer focus against the execution of sales plans for each key customer on a semi-annual basis. This written plan should encompass strategies for distribution penetration and conversion. Goals and objectives will identify increased opportunities for case movement, leveraging the organization’s strengths in market reach through logistics, customer service, innovation, and best practices.
• On high profile opportunities, drive engagement and collaboration between Gold Star Foods sales management, customer service, logistics, bid management, and the customer to ensure proper communication and sales success is realized.
• Conduct business review evaluations with customer accounts using analytics to create relevant reports and infographics. Clearly communicate and relate the results to the customer. Define strategies for improving customer service and increasing case movement based upon the outcome.
• Interact on a regular basis through verbal and written communication with the EVP of Sales, regional managers, SNM colleagues, K12 customer service, procurement, and bid management team. Communication should focus on market challenges, market opportunities, customer needs, distribution related topics, and relevant business intelligence.
• Utilize approved Gold Star Foods RFPs and bid documents to update/confirm vendor challenges. Ensure all potential changes in programs/contracts are communicated to the Vice President of Procurement and Vice President of Bids.
• Coordinate new product requests through accepted protocol. Communicate new product/pricing requests to Procurement and Bids in a timely manner. Update K12 with outcome and ensure order guides are updated.
• Represent Gold Star Foods in a professional and positive fashion at various customer conferences, seminars, and meetings.
• Plan weekly/monthly calendar utilizing Microsoft Outlook and execute market strategies based on effective planning efforts. Attend meetings as required and provide timely report feedback.
• Manage individual expense accounts and ensure expenses stay within budget guidelines.
• Other duties as assigned.

• Must be proficient in the use of computers for Word and Excel (spreadsheets), Microsoft Outlook, and PowerPoint Presentations.
• Excellent oral and written communication skills.
• Excellent analytical skills.

• Bachelor’s degree preferred.
• 5+ years direct sales experience in the…