IT​/OT Specialist - Factory Operations

Are you energized by solving real-world technology challenges and supporting environments where innovation meets operational excellence? Join Hitachi Energy as an IT/OT Specialist - Factory Operations and play a vital role in connecting digital technologies across our factory operations. In this hands-on role, you’ll bridge IT and OT systems, support critical shop-floor technologies, and strengthen cybersecurity resilience—directly influencing the reliability, safety and efficiency of our operations.

Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

This is your chance to grow within a global organization committed to sustainable energy and digital transformation. You’ll collaborate with teams across functions, engage with modern industrial technologies, and develop skills that prepare you for future advancement. If you're motivated by meaningful work, continuous learning, and contributing to a safer, smarter energy future, we’d be excited to connect with you.

Must be legally authorized to work in the United States.

Provide onsite IT support for factory-owned and managed assets.

Support end users and maintain IT equipment in collaboration areas.

Act as a first responder for cybersecurity tasks related to IT/OT assets.

Troubleshoot and maintain shop-floor technologies such as kiosks, scanners and vendor machines.

Monitor OT systems and elevate abnormal or risky behavior.

Install, configure and validate security patches on critical assets.

Work with vendors to ensure secure and compliant system configurations.

Implement security measures under direction from global cybersecurity teams.

Formal qualification, apprenticeship or equivalent experience in Information Technology.

Minimum 2 years of experience in IT support or similar technical roles.

Proactive, self-driven and solution-oriented mindset.

Experience with Service Now, Microsoft 365, Windows and iOS.

Knowledge of ITIL 4 and Lean Six Sigma methodologies is an advantage.

Strong communication and collaboration skills in operational environments.

At Hitachi Energy, you’ll join a global team committed to advancing a sustainable energy future through innovation and collaboration.

You’ll work in an inclusive environment that values diverse perspectives and supports continuous learning.

We offer global career growth, development opportunities and a culture where your ideas and contributions truly matter.

Location Jefferson City, Missouri, United States of America

Job type Full time

Experience Experienced

Job function IT, Telecom & Internet

Contract Regular

Publication date

Reference number R0116879

Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.

With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time—balancing soaring electricity demand, while decarbonizing the power system.

Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.

Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic.

As an Equal Employment Opportunity Employer, applicants may request to review the affirmative action plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at . Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability.

You may request reasonable accommodations by calling an HR Representative at . Resumes and applications will not be accepted through this method.

For more information regarding your EEO rights as an applicant, please visit this website .