Loan Services Specialist

Are you passionate about helping people and making a difference in communities across Missouri? Do you dream of working for a company with a welcoming culture that encourages personal and professional growth? If so, we have the perfect opportunity for you!

About Us: At FCS Financial, we are dedicated to positively impacting our customers and communities. As a member of the Farm Credit System, we offer a supportive work environment where your contributions truly matter.

The Role: We are seeking an enthusiastic and detail-oriented Loan Services Specialist to join our team in Jefferson City, Missouri. In this position, you will leverage your knowledge of agriculture, lending, title work, legal documents, and general office experience to make a meaningful impact on our customers.

What We Offer:

• Starting Salary: $43,000, with potential for growth based on knowledge and experience.
• Comprehensive Benefits: Enjoy a highly competitive compensation and benefits package.
• Growth Opportunities: We are committed to your personal and professional development. This role offers a clear path for career growth from entry-level to advanced – progressing through Loan Services Specialist I, II and III.
• Flexible
  
  Work Schedule:
  
  Flexible work hours will be considered after the initial training period is complete and based off of the candidate’s qualifications and needs.

What You Need:

• Experience: At least two years of relevant experience or an equivalent combination of education and experience.
• Attitude: A positive outlook and a passion for customer service.
• Skills: Ability to work efficiently in a fast-paced environment.

This position is open until filled.

This position is located in Jefferson City, Missouri.

This position is classified as Non-Exempt under the Fair Labor Standards Act.

Department
:
Legal

Reports To
:
Team Leader, Loan Services

Job Functions*

Percentage

Job Functions

55%

Document and Information Review

• Reviews various items including title commitments, appraisals, entity formation documents and other supporting documents for accuracy and adherence to regulations and Association policies and procedures
• Verifies and inputs information into applicable databases. Performs maintenance to system data as necessary
• Follows up on questions, inconsistencies and missing information

25%

Document Preparation

• Generates and merges loan documents using applicable software
• Prepares closing instructions, escrow letters and various other documents for loan closings
• Prepares loan disclosures to adhere to compliance regulation
• Processes loan servicing actions and various other special requests

15%

Closing Coordination

• Contacts customer, title company and branch staff to schedule closing date and time
• Communicates closing requirements and confirms requirements are met
• Coordinates preparation of settlement statement with the title company
• Reviews settlement statements with customers and answers questions pertaining to settlement figures

5%

File Preparation

• Prepares files for loan certification by:
  • Ensuring receipt of all final executed documentation
  • Reviewing documents for accuracy and adherence to regulations and Association policies and procedures
  • Scanning and uploading documents to their appropriate location to meet association retention guidelines
  • Follow up on outstanding loan documentation as necessary
  • Communicating with title companies to resolve issues and/or obtain endorsements to loan policies
  • Organizing and routing loan packets to colleagues for certification

• Other duties as assigned to meet the needs of the organization.

* Essential Functions for this position consist of all items listed under any category that make up 5% or more of the job duties. This job description is subject to change without notice.

Minimum Qualifications

• Associate’s Degree preferred
• 2 years of related experience
• Or an equivalent combination of education and experience sufficient to perform the essential functions of the job

Required Knowledge and Skills

• General knowledge of mortgage and commercial loan documentation
• General knowledge of real estate terminology and contracts
• Communication skills sufficient to discuss a variety of job-related topics, and to effectively communicate complex…