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Manager, AI-Driven & CX Systems

Job in Jefferson City, Cole County, Missouri, 65109, USA
Listing for: Coinbase
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    AI Engineer, Data Analyst
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Manager, AI-Driven Knowledge & CX Systems
A leading cryptocurrency platform based in Jefferson City is looking for a Manager of Consumer Content & Knowledge Systems. This role involves owning the strategy and operations that drive customer-facing knowledge systems through both self-service and AI-assisted experiences. The ideal candidate has a strong background in knowledge management and proven experience leading high-performing teams. You will work collaboratively across various departments to ensure effective knowledge delivery and achieve measurable business outcomes.
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