Device Repair Technician

Do you have a technical aptitude that you would like to bring into a professional setting? Do you have the communication skills to teach others?

If you do, Batteries Plus Bulbs has a NEW & UNIQUE device repair technician opportunity for you! Batteries Plus Bulbs is looking for a person that is able to repair cell phones, tablets, light fixtures, and other devices as needed. As well as, support the start-up of the device repair function within Batteries+Bulbs.

Device Repair Technician Duties:

* Repair cell phones, tablets, light fixtures and other devices as needed

* Receive, pack and ship these devices

* Develop written procedures and technical videos for common device repair activities

* Maintain proper inventory

* Participate in formal training of store associates to include tearing down devices, taking photos, assisting with video training production.

* Provide live camera-based remote support (i.e., Skype) for in-store device repairs

* Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE)

Device Repair Technician

Qualifications:

* Minimum H.S. diploma/equivalent plus 3-6+ months of previous device repair experience, whether that be at home or in the workplace.

* In lieu of device repair experience, minimum associates degree in electronics, or other technical degree

* Demonstrated technical aptitude. Able to quickly pick up on new processes and technologies without a lot of guidance

* Demonstrated attention to detail and ability to effectively manage and track multiple commitments; effectively prioritize, follow up, and meet deadlines.

* Excellent communication and customer service skills, both oral and written. Strong customer service focus. Ability to inform, teach, and train

* Working conditions are typical for a warehouse environment, with some tasks (i.e., live store support) being done in a traditional office setting

* This position requires the employee to regularly use hands to handle or touch electronic products The position also requires the employee to regularly use a computer and other office equipment

* This position requires lifting 10-20# on a regular and frequent basis, 50# on an occasional basis, and more than 50# on an infrequent basis.