Sr. Engineer, Application Development & Maintenance; SAP S4 BRIM CC

The Senior Engineer, Application Development & Maintenance is responsible for supporting large-scale SAP S/4

HANA transformation initiatives post go-live and driving critical enhancements for SAP BRIM Convergent Charging (CC) within the Cardinal Opti Freight business.

This role serves as a technical lead, accountable for designing, building, and supporting real-time rating and charging solutions within the SAP BRIM ecosystem, while ensuring high performance, scalability, and alignment with business requirements.

• Provide deep expertise in SAP BRIM Convergent Charging (CC), including both technical and functional components

• Configure and maintain core CC objects:

• BITs & CITs (Billable and Chargeable Items)

• Chargeable Item Classes

• Allowance and balance management logic

• Price Plans & Charge Plans

• Cross-Catalog Mapping Tables, Translation Tables, Subscriber Tables, Range Tables

• Provider Contracts

• Design and support rating and re-rating processes for complex pricing scenarios

• Configure, test, and debug new and existing charge plans in a production support environment

• Troubleshoot:

• BIT/CI creation issues

• Queue backlogs

• Pricing discrepancies and rating anomalies

• Support FI-CA posting simulations and bill run rehearsals

• Reconcile end-to-end usage-to-bill flows across:

• Convergent Mediation (CM)

• Convergent Charging (CC)

• Convergent Invoicing (CI) and FI-CA

• Design and manage integrations with:

• SAP SOM (Subscription Order Management)

• SAP CI (Convergent Invoicing)

• SAP FI-CA

• External mediation systems

• Develop and maintain interfaces (REST APIs, SOAP web services)

• Conduct fit-gap analysis and recommend SAP standard best practices

• Lead and facilitate design workshops and solution discussions

• Support performance tuning of rating engines and charging processes

• Leverage AI tools to improve productivity, automation, and operational efficiency

• Provide leadership in planning/sequencing of end-to-end design workshops and support facilitation of workshops, leveraging knowledge of industry best practices and application of global SAP implementation experience.

• Ability to convert technical/functional specifications into test scenarios and test scripts

• Identifying synergies and optimization areas within the BRIM and manage the execution.

• Keeping up with emerging technologies and changes in business processes.

• Maintain strategic relationships with all key stakeholders and provide timely and effective communications, including appropriate status updates.

• Customer focused and deep understanding of business needs.

• Driving end-user satisfaction by using specific metrics.

• Provide leadership and direction to the teams during problem solving and crisis management.

• Provide solution leadership, organizing, and overseeing projects.

• Solution ownership of new build project and enhancement for BRIM

• Help in completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions.

• Collaborating with other process tower leaders to ensure a cohesive solution without impacting cross functional and downstream processes or applications.

• Ensure all critical BRIM processes are properly monitored and alerted; and automate recurrent incidents.

• Closely follows the strategic direction set by the segment and executes on priority goals.

• Bachelor’s Degree in related field or equivalent work experience preferred.

• 8+ years of SAP experience, with 2–3+ years in SAP BRIM Convergent Charging preferred

• Strong hands-on experience with:

• Convergent Charging Core Tool & CDC

• Charge plan lifecycle management

• Expertise in core CC tools and utilities:

• Admin+ BART

• IEC

• Bulk Loader

• Rater, Guider, Updater, Dispatcher commands

• Strong experience in:

• Performance tuning of rating clusters

• High-volume transaction processing

• Solid understanding of:

• FI-CA integration and BIT processing

• Billing and invoicing impact

• Integration expertise across:

• SAP CC SOM, CI/FI-CA, SD

• External mediation systems

• Experience working with Subscription, usage-based, telecom, or utilities billing models

• Strong experience in requirements gathering & Functional and technical specification documentation

• Demonstrated analytical, problem solving, organizational…