Sr. Engineer, Application Development & Maintenance; SAP S4 BRIM CC

Position: Sr. Engineer, Application Development & Maintenance (SAP S4 BRIM CC)
The Senior Engineer, Application Development & Maintenance is responsible for supporting large-scale SAP S/4

HANA transformation initiatives post go-live and driving critical enhancements for SAP BRIM Convergent Charging (CC) within the Cardinal Opti Freight business.

This role serves as a technical lead, accountable for designing, building, and supporting real-time rating and charging solutions within the SAP BRIM ecosystem, while ensuring high performance, scalability, and alignment with business requirements.

** _Responsibilities_*
* + Provide deep expertise in SAP BRIM Convergent Charging (CC), including both technical and functional components

+ Configure and maintain core CC objects:

+ BITs & CITs (Billable and Chargeable Items)

+ Chargeable Item Classes

+ Allowance and balance management logic

+ Price Plans & Charge Plans

+ Cross-Catalog Mapping Tables, Translation Tables, Subscriber Tables, Range Tables

+ Provider Contracts

+ Design and support rating and re-rating processes for complex pricing scenarios

+ Configure, test, and debug new and existing charge plans in a production support environment

+ Troubleshoot:

+ BIT/CI creation issues

+ Queue backlogs

+ Pricing discrepancies and rating anomalies

+ Support FI-CA posting simulations and bill run rehearsals

+ Reconcile end-to-end usage-to-bill flows across:

+ Convergent Mediation (CM)

+ Convergent Charging (CC)

+ Convergent Invoicing (CI) and FI-CA

+ Design and manage integrations with:

+ SAP SOM (Subscription Order Management)

+ SAP CI (Convergent Invoicing)

+ SAP FI-CA

+ External mediation systems

+ Develop and maintain interfaces (REST APIs, SOAP web services)

+ Conduct fit-gap analysis and recommend SAP standard best practices

+ Lead and facilitate design workshops and solution discussions

+ Support performance tuning of rating engines and charging processes

+ Leverage AI tools to improve productivity, automation, and operational efficiency

+ Provide leadership in planning/sequencing of end-to-end design workshops and support facilitation of workshops, leveraging knowledge of industry best practices and application of global SAP implementation experience.

+ Ability to convert technical/functional specifications into test scenarios and test scripts

+ Identifying synergies and optimization areas within the BRIM and manage the execution.

+ Keeping up with emerging technologies and changes in business processes.

+ Maintain strategic relationships with all key stakeholders and provide timely and effective communications, including appropriate status updates.

+ Customer focused and deep understanding of business needs.

+ Driving end-user satisfaction by using specific metrics.

+ Provide leadership and direction to the teams during problem solving and crisis management.

+ Provide solution leadership, organizing, and overseeing projects.

+ Solution ownership of new build project and enhancement for BRIM

+ Help in completing effort estimates, preparing proposals, and collaborating with functional partners to deliver solutions for value-add business functions.

+ Collaborating with other process tower leaders to ensure a cohesive solution without impacting cross functional and downstream processes or applications.

+ Ensure all critical BRIM processes are properly monitored and alerted; and automate recurrent incidents.

+ Closely follows the strategic direction set by the segment and executes on priority goals.

** _Qualifications_*
* + Bachelor's Degree in related field or equivalent work experience preferred.

+ 8+ years of SAP experience, with 2-3+ years in SAP BRIM Convergent Charging preferred

+ Strong hands-on experience with:

+ Convergent Charging Core Tool & CDC

+ Charge plan lifecycle management

+ Expertise in core CC tools and utilities:

+ Admin+ BART

+ IEC

+ Bulk Loader

+ Rater, Guider, Updater, Dispatcher commands

+ Strong experience in:

+ Performance tuning of rating clusters

+ High-volume transaction processing

+ Solid understanding of:

+ FI-CA integration and BIT processing

+ Billing and invoicing impact

+ Integration expertise across:

+ SAP CC ↔ SOM, CI/FI-CA, SD

+ External mediation systems

+ Experience working with Subscription, usage-based, telecom, or utilities billing models

+ Strong…