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Senior IT Problem Manager - Data-Driven Root Cause Leader

Job in Jefferson City, Cole County, Missouri, 65109, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-08-05
Job specializations:
  • IT/Tech
    IT Project Manager, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 130000 - 164105 USD Yearly USD 130000.00 164105.00 YEAR
Job Description & How to Apply Below

ASM Research, An Accenture Federal Services Company, is seeking a Problem Mgmt. Lead / Problem Manager, Senior to own end-to-end problem management for mission-critical IT services.

You will supervise the lifecycle from detection and logging through remediation, coordinating with incident, change, and service owners to ensure robust permanent fixes or effective workarounds. Applicants should have 8+ years in IT service management, ITIL proficiency, strong root cause analysis skills, and a

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Position Requirements
10+ Years work experience
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