Information Technology Site Support Analyst Lead (S

Position: Information Technology Site Support Analyst Lead (S)
** It's more than a career, it's a calling.*
* MO-SSM Health St. Mary's Hospital - Jefferson City

** Worker Type:*
* Regular

*
* Job Summary:

*
* Leads technical support staff in daily operations.  May also lead Telecommunications staff.

** Job Responsibilities and Requirements:*
* PRIMARY RESPONSIBILITIES

+ Main technical IS contact for the entity.  Main contact for all Executive Level support.

+ Develops and maintains any procedures and documentation required to support IT systems the Executive Leadership Team.

+ Communicates outstanding issues and status updates and escalates issues when necessary.

+ May be present for System Level meetings, ensuring rooms are ready for use.

+ May need a full understanding of Executive Board room and point of contact for escalations.

+ May need awareness of System Leadership devices, ensuring back up minor equipment is available for deployment when needed.

+ May assist with video conferencing and other collaboration platforms to help facilitate meetings, webinars and townhall for the Executive Leadership Team.

+ Performs other duties as assigned.

EDUCATION

+ Bachelor's degree in computer science or related field, or equivalent years of experience and education

EXPERIENCE

+ Five years' experience

PHYSICAL REQUIREMENTS

+ Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.

+ Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.

+ Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.

+ Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.

+ Frequent keyboard use/data entry.

+ Occasional bending, stooping, kneeling, squatting, twisting and gripping.

+ Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.

+ Rare climbing.

REQUIRED PROFESSIONAL LICENSE AND/OR CERTIFICATIONS

+ None

*
* Work Shift:

*
* Day Shift (United States of America)

** Job Type:*
* Employee

** Department:*
* Facilities Management - SMJC

** Scheduled Weekly

Hours:

*
* 40

** Benefits:*
* SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.

+  
** Paid Parental Leave**  **:
** we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).

+  
** Flexible Payment Options:
** our voluntary benefit offered through Daily Pay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.

+  
** Upfront Tuition Coverage** : we provide upfront tuition coverage through Flex Path Funded for eligible team members.

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_SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity,_   _pregnancy, veteran status_  
** _,_
** _or any other characteristic protected by applicable law.  to learn more. ( ga=..

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