Salesforce Business Analyst

Salesforce Business Analyst

At FCS Financial, we’re more than a workplace, we’re One Team. We believe in making a meaningful difference for our customers, our communities, and each other. Our team is committed to creating innovative solutions that enhance productivity and streamline processes.

We are seeking a detail-oriented and collaborative Salesforce Business Systems Analyst to support and enhance our Salesforce environment and related business processes. This role combines business analysis, system configuration, documentation, and change management responsibilities. The ideal candidate is a strong communicator who can translate business needs into technical requirements and ensure high-quality Salesforce solutions.

• Configure Salesforce: flows, objects, page layouts, picklists, reports, dashboards, and permission sets.
• Partner with stakeholders to gather requirements and document business needs.
• Translate requirements into user stories, acceptance criteria, and process documentation.
• Maintain and prioritize the Salesforce backlog with stakeholders and IS leadership.
• Support change management planning and execution.
• Collaborate with QA on test plans and assist with user testing and validation.

• Competitive Salary:$75,000 - $110,000 with outstanding incentive opportunities linked to Association performance.
• Comprehensive Benefits
  :
  Health, dental, vision, and a standout 401(k) plan
• Flexible Work Environment
  :
  Hybrid options available within FCS Financial’s Loan Servicing Area
• Collaborative Culture
  :
  Work closely with Infrastructure, Data, and Platform teams to deliver impactful solutions
• Professional Growth
  :
  Opportunities to lead strategic initiatives and shape technology direction

• Education
  :
  Bachelor’s degree in Information Technology, Computer Science, or related field
• Experience
  : 2+ years of related experience in Salesforce administration, analysis, or business system roles.
• Certifications Preferred
  :
  Salesforce Administrator Certification

• Working knowledge of Salesforce Apex, Visualforce, Lightning, and supporting Salesforce Azure environments
• Strong understanding of Microsoft software suites, connectivity, and general application server configuration
• Skilled in troubleshooting, communication, and systematic problem-solving
• Able to work independently or collaboratively across cross-functional teams with strong attention to detail
• Committed to maintaining the confidentiality, security, and integrity of systems and client data

This position is open until filled.

Candidates must reside in Missouri to be considered for the position.

Preferred office location is Jefferson City, MO. All other Missouri FCS Financial Branch Locations will be considered.

This position is classified as Exempt under the Fair Labor Standards Act. Hybrid work environment and flexible work schedule will be considered based off the candidates' qualifications and needs.

• Analyzes business processes and needs to determine needed software and process design, modifications and enhancements
• Documents business requirements and shares with the project team for feedback
• Designs and recommends technology solutions to business needs
• Ensures requirements are captured and managed using standardized documentation and approval processes.
• Collaborates with project managers to align business requirements with resource plans and project schedules.
• Supports resource allocation planning by providing clear estimates and tracking utilization against project plans.

• Recommends testing methodologies
• Devises a testing plan for new/revised technology systems
• Performs software Quality Assurance testing
• Documents, reviews and resolves issues identified through testing
• Updates system documentation

• Administers projects using formal project management methodologies (e.g., Agile, Waterfall, or hybrid as defined by governance).
• Confirms, documents and communicates project and Sprint deliverables and timelines
• Confirms and documents the project/Sprint scope
• Schedules and leads project status meetings and negotiates with stakeholders
• Monitors…